Sales Support & Client Coordination Specialist

FUTURE SYNTHETICS PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Future Synthetics Pte. Ltd. in Singapore seeks a proactive Customer Support Executive to handle inbound enquiries, prepare quotations, advise on lead times, and coordinate with stakeholders to ensure accurate order confirmations and timely deliveries.

The ideal candidate has 1–2 years’ relevant experience, GCE A-Levels or equivalent, proficiency in MS Office, and strong communication and interpersonal skills, with the ability to work independently and deliver excellent customer service.

Qualifications

• Good communication and interpersonal skills required.
• Meticulous and independent with initiative.
• Proficient customer service skills.

Responsibilities

• Handle all inbound enquiries via emails, faxes or calls.
• Prepare quotations and advise on lead times for deliveries.
• Be familiar with different product ranges offered by FS.
• Liaise with stakeholders regarding order confirmations and delivery/logistics details.
• Maintain rapport with new and existing customers.
• Differentiate cost mark-ups used for different customer categories.
• Ensure orders/requirements are processed efficiently.
• Provide necessary support to individual division.
• Check customer PO against quotation before handing over to Order Processing.
• Any other tasks as assigned.

Skills

Good communication

Interpersonal skills

Customer service

Independent with initiative

Education

GCE A-Levels or equivalent

Tools

MS Office

Job description

Future Synthetics Pte. Ltd. in Singapore seeks a proactive Customer Support Executive to handle inbound enquiries, prepare quotations, advise on lead times, and coordinate with stakeholders to ensure accurate order confirmations and timely deliveries.

The ideal candidate has 1–2 years’ relevant experience, GCE A-Levels or equivalent, proficiency in MS Office, and strong communication and interpersonal skills, with the ability to work independently and deliver excellent customer service.