Customer-Focused Sales Support Specialist

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. is seeking a Sales Support professional in Singapore to generate quotations, process orders, and coordinate delivery schedules.

You will support the sales team to meet turnover and profit targets and respond to customer inquiries with accurate information. The role requires SAP/ERP experience, strong Excel skills, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Minimum 3 years in sales support or order administration.
• Experience in quotation preparation and order processing.
• Proficient in Microsoft Excel and Word.
• Experience using SAP, ERP systems or related applications.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Generate timely and accurate quotations for customers and sales teams.
• Manage order processing activities and coordinate delivery schedules to ensure fulfilment targets are met.
• Support sales team members in achieving order intake, sales turnover, and gross profit objectives.
• Respond to customer enquiries and provide clarification on quotations, orders, and delivery status.
• Liaise with Finance, Order Processing, Service Operations, and other internal stakeholders to resolve operational queries.
• Coordinate with supporting departments and external vendors to streamline administrative processes and improve efficiency.
• Monitor and expedite deliveries to ensure timely completion of customer orders.
• Maintain strong customer relationships and identify potential business opportunities.
• Adapt to changing priorities and manage high volumes of requests within demanding timelines.
• Perform other ad hoc duties as assigned.

Skills

Sales support

Customer service

Order processing

Quotation preparation

Microsoft Excel

Tools

SAP

ERP systems

Job description

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. is seeking a Sales Support professional in Singapore to generate quotations, process orders, and coordinate delivery schedules.

You will support the sales team to meet turnover and profit targets and respond to customer inquiries with accurate information. The role requires SAP/ERP experience, strong Excel skills, and the ability to manage multiple tasks in a fast-paced environment.