Sales & Service Engineer

Advanced Thermal Sciences Corporation; Singapore; On-site; SGD 80,000 - 140,000; Full time

Benefits offered by this job

Job summary

Advanced Thermal Sciences Corporation seeks a Technical Sales & Business Development professional to promote precision chillers to semiconductor OEMs, fabs, and OSATs, and to identify new business opportunities while building key accounts.

You will collaborate with engineering teams on solutions, prepare technical proposals, deliver product briefings, and provide on-site plus remote support. Fluency in English is required; Mandarin is preferred for regional support, and travel ~20% is expected.

Qualifications

• Diploma or Degree in Mechanical, Electrical, Mechatronics, or related field.
• 2–5 years of relevant experience in semiconductor equipment, chillers, HVAC, or similar industries preferred.
• Fresh graduates with strong technical aptitude are welcome to apply.

Responsibilities

• Promote and sell precision chillers to semiconductor OEMs, fabs, and OSATs
• Identify new business opportunities and develop customer accounts
• Prepare technical proposals and quotations based on application needs
• Collaborate with customers and internal engineering teams on solutions and customization
• Deliver product presentations, training, and technical briefings
• Build long-term customer relationships to support repeat business
• Installation, Service & Technical Support
• Perform or coordinate installation, commissioning, and site acceptance
• Troubleshoot electrical, refrigeration, and control system issues
• Conduct preventive maintenance, repair, and performance verification
• Provide on-site and remote technical support, including on-call support
• Support warranty cases and recommend spare parts.

Skills

Communication skills

Presentation skills

English proficiency

Mandarin proficiency

Analytical thinking

Customer orientation

Independence

Organizational skills

Multitasking

Education

Diploma or Degree in Mechanical, Electrical, Mechatronics, or related field

Job description

Advanced Thermal Sciences (ATS), is a leading supplier of temperature control systems. Markets served include semiconductor/microelectronics, solar, laser, and more. ATS manufactures standard and custom engineered products to provide customers with the right solution.

What You Will Do *

Technical Sales & Business Development

• Promote and sell precision chillers to semiconductor OEMs, fabs, and OSATs
• Identify new business opportunities and develop customer accounts
• Prepare technical proposals and quotations based on application needs
• Collaborate with customers and internal engineering teams on solutions and customization
• Deliver product presentations, training, and technical briefings
• Build long-term customer relationships to support repeat business
• Installation, Service & Technical Support
• Perform or coordinate installation, commissioning, and site acceptance
• Troubleshoot electrical, refrigeration, and control system issues
• Conduct preventive maintenance, repair, and performance verification
• Provide on-site and remote technical support, including on-call support
• Support warranty cases and recommend spare parts.

Customer Support & Coordination

• Serve as the primary technical contact for customers
• Respond to service requests and resolve issues promptly
• Coordinate with engineering, operations, and logistics teams
• Participate in customer meetings and regular updates
• Operational & Administrative Duties
• Maintain service reports, logs, and documentation
• Track service activities and managing spare parts
• Ensure tools and equipment are properly maintained and calibrated.

Qualifications You Must Have *

Education & Experience

• Diploma or Degree in Mechanical, Electrical, Mechatronics, or related field
• 2–5 years of relevant experience in semiconductor equipment, chillers, HVAC, or similar industries preferred
• Fresh graduates with strong technical aptitude are welcome to apply

Technical Knowledge

• Basic knowledge of refrigeration systems (compressor, condenser, evaporator, expansion devices)
• Familiarity with electrical and control system troubleshooting
• Strong analytical and problem-solving skills).
• Good communication and presentation skills
• Fluent in English; Mandarin proficiency preferred for regional support
• Customer-oriented, self-driven, and able to work independently
• Strong organizational and multitasking abilities.

Other Requirements

• Willing to travel locally and overseas (~20%)
• Able to work in cleanroom environments
• Willing to provide on-call support when required