Sales Operations Management Assistant

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 44,640 - 66,960; Full time

Benefits offered by this job

Exposure to international customers

Professional growth opportunities

Collaborative team environment

Dynamic role

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking a Sales Operations Management Assistant to support the Korea customer portfolio within the marine industry, based in Central Singapore.

You will work at the intersection of customer support, commercial operations, and transaction administration. The role emphasizes accurate documentation, timely communication, and cross‑functional coordination with customers, suppliers, and internal teams, with responsibilities spanning order processing, pricing

Qualifications

• Diploma/Degree or equivalent relevant experience.
• 3 to 5 years of experience in customer support, sales operations, commercial support, operations, or administrative roles.
• Experience in marine, shipping, commodities, energy, trading, or related industries is advantageous.

Responsibilities

• Support day-to-day operational, administrative, and commercial activities for the Korea customer portfolio.
• Monitor and communicate delivery status updates to internal and external stakeholders.
• Coordinate the flow of pricing, market, and port-related information across the business.
• Assist with transaction administration, execution, and contract management activities.
• Prepare sales confirmations and ensure customer transactions are processed accurately and in a timely manner.
• Maintain organised records and ensure transaction documentation is complete and compliant with internal procedures.
• Compile operational and performance data, prepare reports, and support business analysis activities.
• Monitor operational metrics and support continuous process improvement initiatives.
• Utilise Korean language proficiency (written and spoken) to support business communications and relationship management with Korean-speaking customers, suppliers, and stakeholders in the Korea market.
• Collaborate with customers, suppliers, business partners, and internal teams across regional markets to support operational and commercial requirements.
• Build strong working relationships and provide a high level of customer service in a multicultural and international business environment.

Skills

Customer-focused

Organised

Communication

Problem-solving

Analytical

Multicultural teamwork

Education

Diploma/Degree or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Sales Operations Management Assistant

Salary Range: $4,000 - $6,000

Location: Central, Singapore

About the Role

We are seeking a highly organised and customer-focused Sales Operations Management Assistant to support our Korea customer portfolio within the marine industry.

This role is ideal for someone who thrives in a fast-paced, international environment and enjoys working at the intersection of customer support, commercial operations, and transaction administration. You will play a key role in supporting day-to-day operational activities, ensuring accurate documentation, timely communication, and effective coordination between internal teams, customers, and suppliers.

Responsibilities

• Support day-to-day operational, administrative, and commercial activities for the Korea customer portfolio.
• Monitor and communicate delivery status updates to internal and external stakeholders.
• Coordinate the flow of pricing, market, and port-related information across the business.
• Assist with transaction administration, execution, and contract management activities.
• Prepare sales confirmations and ensure customer transactions are processed accurately and in a timely manner.
• Maintain organised records and ensure transaction documentation is complete and compliant with internal procedures.
• Compile operational and performance data, prepare reports, and support business analysis activities.
• Monitor operational metrics and support continuous process improvement initiatives.
• Utilise Korean language proficiency (written and spoken) to support business communications and relationship management with Korean-speaking customers, suppliers, and stakeholders in the Korea market.
• Collaborate with customers, suppliers, business partners, and internal teams across regional markets to support operational and commercial requirements.
• Build strong working relationships and provide a high level of customer service in a multicultural and international business environment.

Requirements

• Diploma/Degree or equivalent relevant experience.
• 3 to 5 years of experience in customer support, sales operations, commercial support, operations, or administrative roles.
• Experience in marine, shipping, commodities, energy, trading, or related industries is advantageous.
• Strong organisational, communication, analytical, and problem‑solving skills.
• Proficient in Microsoft Excel, Word, and PowerPoint.
• Ability to work effectively in a fast‑paced and multicultural environment.

What We Offer

• Exposure to international customers, suppliers, and business operations.
• Opportunity to develop expertise in commercial operations, marine logistics, and global trade.
• Collaborative and supportive team environment with opportunities for professional growth.
• A dynamic role where your contributions support customer satisfaction and operational excellence.