Sales Operations Executive

LIXIL; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

LIXIL International Pte Ltd is seeking a Sales Operations Executive in Singapore to support the Sales team across CRM data management, lead-to-order workflows, and cross-functional liaison with logistics and after-sales. This role emphasizes accuracy, timely communications, and efficient process execution.

The position requires 1–3 years in sales operations or related admin roles, with experience in CRM/ERP tools and MS Office. On-site at the Lixil Experience Center Showroom in Singapore.

Qualifications

• Diploma or degree in business or sales-related field.
• 1–3 years in sales coordination or admin roles.
• Experience in building materials, retail, or interior design is an advantage.
• Prior exposure to B2B sales support or showroom/retail project environments is a plus.

Responsibilities

• Provide operational and administrative support to the sales team.
• Manage CRM integrity and lead-to-order workflow.
• Coordinate daily order delivery and logistics for events.
• Assist in preparing quotations and project proposals.
• Process bi-weekly commission payments for partners.
• Maintain weekly summaries of leads, quotations, and pipeline.

Skills

CRM software

Data management

Microsoft Office / Google Workspace

Organizational skills

Communication

Education

Diploma or Degree in Business Administration, Sales & Marketing, or related fields

Tools

Salesforce

SAP

ERP systems

Job description

Asia Singapore LIXIL International Pte Ltd Employee Assignment Not remote Full Time 3 August 2026

Job Description

Job Title: Sales Operations Executive Singapore, LWT APAC

Department: Sales

Reports to: Leader, PCS Singapore, LWT APAC Job Level

Role Objective

The Sales Operations Executive provides critical operational and administrative support to the sales team, ensuring that all sales activities are carried out smoothly and efficiently. This role is dedicated to ensuring operational fluidity by managing CRM integrity, optimizing the lead-to-order workflow, and acting as the primary liaison between sales, logistics, and after-sales functions.

Key Responsibilities / Duties & Responsibilities

• Sales Operations & Administrative Excellence
• Drive day-to-day operational support for the sales team, ensuring seamless administrative execution.
• Take charge of daily order delivery arrangements for the sales team and manage logistics for events and sample requests.
• Assist in the preparation of quotations and project proposals
• Manage bi-weekly preparation and processing of commission payments for GDC partners.
• CRM & Data Management
• Maintain accurate and timely updates of leads, opportunities, and account information in SalesForce
• Rigorously track quotation statuses and ensure all CRM records are organized and up-to-date.
• Leverage order information reports to provide the sales team with critical updates on stock availability and lead times
• Cross-Functional Liaison & Project Coordination
• Act as the central point of contact to ensure a timely flow of information between the sales team and internal business units
• Order Management Team (OMT): Proactively monitor order statuses and delivery schedules to provide real-time updates to the sales team.
• Service Excellence: Coordinate with the After-Sales team to track inquiry statuses, ensuring all post-purchase requests reach a swift resolution.
• Reporting & Documentation
• Prepare weekly summaries covering lead status, quotation trackers, and pipeline updates for management visibility.
• Maintain a digital filing system for quotations, project contracts, and CRM records.

Job Specifications

• Diploma or Degree in Business Administration, Sales & Marketing, or related fields.
• 1–3 years of experience in sales coordination, sales operations, or administrative roles.
• Experience in the building materials, retail, or interior design industry is an advantage.
• Prior exposure to B2B sales support or showroom/retail project environments is a plus.

Key Competencies

• Experience with CRM and ERP software and systems (SalesForce, SAP).
• Strong proficiency in Microsoft Suites Office or Google Workspace, particularly in Excel and Powerpoint
• Strong understanding of sales pipelines and quotation workflows
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced, target-driven environment
• Team player with a service-oriented mindset.

Key Relationships and Communication

This Role Works Closely With The Following Stakeholders

• Internal: Local teams & cross functional teams in the APAC region
• External (if applicable): Partners and customers in the Building and Construction Industry

Location: Lixil Experience Center Showroom (office)