Sales Operations Executive

EPOS POS Singapore; Singapore; On-site; SGD 47,000 - 65,000; Full time

Job summary

EPOS Singapore is seeking a detail-oriented Sales Operations Executive on a 6-month maternity cover contract to support the sales team. You will manage CRM data, coordinate cross-functional activities with Finance, Operations, Product, and Customer Success, and produce accurate sales reports, dashboards, and forecasts for management review.

You are expected to be highly organised, analytical, and able to manage multiple priorities in a fast-paced environment while contributing to process

Qualifications

• Experience with CRM systems (e.g., Salesforce, HubSpot) and data entry accuracy.
• Strong analytical mindset with ability to produce actionable insights from dashboards.
• Familiarity with sales processes and reporting requirements.

Responsibilities

• Support day-to-day operations of the Sales team to ensure smooth and efficient execution of sales processes.
• Process sales orders, quotations, contracts, and related documentation accurately and in a timely manner.
• Maintain and update CRM systems, ensuring customer and sales data integrity.
• Coordinate with Finance, Merchant Operations, Product, and Customer Success to facilitate onboarding and order fulfilment.
• Prepare and maintain sales reports, dashboards, forecasts, and performance metrics for management review.
• Monitor sales pipeline activities and ensure timely follow-up on outstanding actions.
• Assist in implementing and improving sales processes, SOPs, and operational workflows to enhance efficiency.
• Support sales incentive tracking, campaign administration, and commission-related reporting where required.
• Perform data validation, reconciliation, and analysis to ensure reporting accuracy.
• Provide administrative and operational support for sales initiatives, projects, and ad-hoc assignments.

Skills

CRM systems

Data analysis

Sales operations

Job description

Description

Sales Operations Executive (6-Month Maternity Cover Contract)

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS, part of its global merchant payment services Antom, is a leading Point-of-Sale (POS) digital solutions provider based in Singapore.

We empower businesses with innovative POS, payment, and digital commerce solutions that help merchants streamline operations, improve customer experiences, and accelerate business growth.

Job Summary

We are seeking a detail-oriented and proactive Sales Operations Executive to join our team on a 6-month maternity cover contract. In this role, you will provide operational support to the Sales team by ensuring the accuracy of sales processes, maintaining operational excellence, coordinating cross-functional activities, and supporting sales performance reporting. The ideal candidate is highly organised, analytical, and able to manage multiple priorities in a fast-paced environment while working closely with Sales, Finance, Operations, and Product teams.

Responsibilities

• Support the day-to-day operations of the Sales team to ensure smooth and efficient execution of sales processes.
• Process sales orders, quotations, contracts, and related documentation accurately and in a timely manner.
• Maintain and update CRM systems, ensuring customer and sales data integrity.
• Coordinate with internal stakeholders including Finance, Merchant Operations, Product, and Customer Success to facilitate successful onboarding and order fulfilment.
• Prepare and maintain sales reports, dashboards, forecasts, and performance metrics for management review.
• Monitor sales pipeline activities and ensure timely follow-up on outstanding actions.
• Assist in implementing and improving sales processes, SOPs, and operational workflows to enhance efficiency.
• Support sales incentive tracking, campaign administration, and commission-related reporting where required.
• Perform data validation, reconciliation, and analysis to ensure reporting accuracy.
• Provide administrative and operational support for sales initiatives, projects, and ad-hoc assignments.