SALES OPERATION SUPERVISOR

ANGLESEY EMPLOYMENT AGENCY PTE. LTD.; Singapore; Sur place; SGD 60 000 - 120 000; Plein temps

Résumé du poste

Anglesey Employment Agency Pte. Ltd. in Singapore is seeking an experienced Sales Manager to lead our personal care products sales operations.

You will develop strategies, set targets, and guide the sales team to achieve revenue goals while strengthening key customer relationships. You will analyze market trends, coordinate campaigns, monitor performance, and report to management, with frequent travel to retail partners and customers as needed.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, Sales, Retail Management, or a related field.
• Minimum 5 years of relevant sales experience, with supervisory/managerial exposure.
• Experience in personal care, cosmetics, skincare, FMCG, or retail products preferred.
• Proven track record of meeting targets and revenue growth.
• Strong leadership, communication, negotiation, and client relationship skills.
• Ability to analyze sales data and develop strategic plans.

Responsabilités

• Develop and implement sales strategies to achieve revenue targets.
• Set monthly, quarterly, and annual sales targets for the sales team.
• Lead, supervise, and motivate Sales Executives and Supervisors to achieve objectives.
• Monitor performance and take corrective actions as needed.
• Analyze sales data and market trends to identify opportunities.
• Develop and maintain relationships with key customers and partners.
• Identify and pursue new sales opportunities and segments.
• Plan campaigns, launches, discounts, and promotions.
• Ensure pricing, merchandising, and inventory alignment across outlets.
• Monitor sales and inventory to support stock planning.
• Collaborate with management on purchasing, marketing, and operations.

Connaissances

Leadership

Sales strategy

Communication

Team management

Formation

Bachelor's in Business Admin/Marketing/Sales/Retail Management

Outils

CRM systems

MS Office

POS systems

Description du poste

Job Summary
We are seeking an experienced and results-driven Sales Manager to lead and manage the company's sales operations for personal care products. The Sales Manager will be responsible for developing sales strategies, achieving revenue targets, managing sales performance, overseeing the sales team, developing customer and business relationships, and identifying opportunities for business growth.

Key Responsibilities

• Develop and implement effective sales strategies and plans to achieve company revenue and sales targets.

• Set monthly, quarterly, and annual sales targets for the sales team.

• Lead, supervise, and motivate Sales Executives and Sales Supervisors to achieve business objectives.

• Monitor individual and team sales performance and take corrective action where necessary.

• Analyze sales data, market trends, customer preferences, and competitor activities to identify business opportunities.

• Develop and maintain strong relationships with key customers, retail partners, suppliers, and business clients.

• Identify and pursue new sales opportunities and potential customer segments.

• Plan and coordinate promotional campaigns, product launches, discounts, and other sales initiatives.

• Ensure effective merchandising, product positioning, pricing, and promotional execution across retail outlets.

• Monitor product sales, inventory levels, and customer demand to support effective stock planning.

• Work closely with management and relevant departments on purchasing, inventory, marketing, and operational requirements.

• Prepare and present regular sales forecasts, performance reports, and business updates to management.

• Review sales results and recommend strategies to improve revenue, profitability, and market share.

• Develop sales territories, customer segments, and distribution strategies where applicable.

• Conduct regular sales meetings and provide coaching, training, and performance feedback to the sales team.

• Recruit, train, and develop sales staff in accordance with company requirements.

• Establish and maintain high standards of customer service and ensure customer complaints are handled promptly and professionally.

• Monitor competitors, market developments, and new personal care products to identify potential growth opportunities.

• Ensure sales activities comply with company policies, pricing guidelines, and applicable retail procedures.

• Manage and control sales-related expenses within approved budgets.

• Support senior management in developing long-term business and sales plans.

• Perform other sales, business development, and management duties as assigned.

Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, Sales, Retail Management, or a related field preferred.

• Minimum 5 years of relevant experience in sales, with experience in a supervisory or managerial role.

• Experience in personal care, beauty, cosmetics, skincare, FMCG, or retail products is highly preferred.

• Proven track record of achieving sales targets and growing revenue.

• Strong leadership and team-management skills.

• Excellent communication, negotiation, and interpersonal skills.

• Strong business development and customer relationship management abilities.

• Good understanding of retail sales operations, merchandising, and inventory management.

• Ability to analyze sales data, prepare forecasts, and develop sales strategies.

• Strong problem-solving and decision-making skills.

• Good knowledge of Microsoft Office, POS systems, CRM systems, and sales reporting tools.

• Highly organized, target-oriented, and commercially minded.

• Able to work independently and take ownership of sales performance.

• Willing to travel between retail outlets or meet customers/business partners when required.

• Willingness to work retail hours, weekends, or public holidays when required.

• Professional attitude with strong customer-service and team-building skills.