Sales Manager- MICE & Events

Andaz Singapore; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Andaz Singapore invites a dynamic, commercially driven sales leader with a passion for MICE and events to join our team. You will blend strategic thinking with hands-on leadership to drive revenue while delivering exceptional guest experiences.

In this local-package role, you will develop sales strategies, mentor junior staff, and build lasting relationships with key clients, partners and stakeholders, while representing the hotel at industry events.

Qualifications

• Experience in MICE, Events or hotel sales with a proven revenue track record.
• Strong knowledge of MICE sales strategy, event planning and hotel operations.
• Experience in leading, coaching and developing junior team members.
• Excellent negotiation, communication and relationship-building skills.
• Familiarity with sales systems and CRM platforms.

Responsibilities

• Work with the MICE & Events Sales team to achieve departmental revenue, profitability and business objectives.
• Drive the implementation of Hyatt Events standards across MICE sales, event sales, profitability and marketing.
• Ensure effective use of hotel's system and maintain accurate sales agreements, contracts and quotation records.
• Develop and execute sales strategies, pricing initiatives and tactical promotions with Sales & Marketing and Revenue Management.
• Identify new business opportunities through market analysis, citywide convention planning, telemarketing and industry networking.
• Build strong relationships with key clients, partners and stakeholders while representing the hotel at tradeshows and business events.
• Maximise cross-selling and upselling opportunities and optimise overall sales performance.
• Champion Hyatt’s Purpose and Values while maintaining compliance with Hyatt standards, company policies and local regulations.

Skills

MICE sales

Event planning

Team leadership

Negotiation

CRM systems

Tools

CRM platforms

Sales systems

Job description

COME, EXPRESS YOUR ANDAZ

Join Andaz Singapore, the first Andaz hotel in Southeast Asia. Occupying Levels 25 to39 of the DUO Tower, Andaz Singapore is a lifestyle hotel brand by Hyatt Hotels Corporation that inspires fresh perspectives. The hotel features well-appointed guestrooms and suites, four event venues, and five dining and drinking concepts, all set against stunning views of the city. Located at the crossroads of Kampong Glam, Little India and Bras Basah Bugis, Andaz Singapore invites guests to discover the city’s rich culture through thoughtful, unscripted experiences.

WHAT WE ARE LOOKING FOR

A dynamic and commercially driven sales leader with a passion for MICE and Events. You combine strategic thinking with hands-on leadership, inspire high-performing teams, and build lasting client relationships. You thrive in a fast-paced hospitality environment, balancing revenue generation with exceptional guest experiences while delivering measurable business results.

WHAT YOU WILL DO

• Work with the MICE & Events Sales team to achieve departmental revenue, profitability and business objectives.
• Drive the implementation of Hyatt Events standards across MICE sales, event sales, profitability and marketing.
• Ensure effective use of hotel's system and maintain accurate sales agreements, contracts and quotation records.
• Develop and execute sales strategies, pricing initiatives and tactical promotions in collaboration with Sales & Marketing and Revenue Management.
• Identify new business opportunities through market analysis, citywide convention planning, telemarketing and industry networking.
• Build strong relationships with key clients, partners and stakeholders while representing the hotel at tradeshows and business events.
• Maximise cross-selling and upselling opportunities and optimise overall sales performance.
• Champion Hyatt’s Purpose and Values while maintaining compliance with Hyatt standards, company policies and local regulations.

WHAT YOU WILL BRING

• Proven experience in MICE, Events or Hotel Sales, with a strong track record of delivering revenue growth.
• Solid understanding of MICE sales strategy, event planning and hotel commercial operations.
• Experience in leading, coaching and developing junior team members.
• Strong commercial acumen with the ability to analyse business performance, identify opportunities and implement effective sales strategies.
• Excellent negotiation, communication and relationship-building skills with both clients and internal stakeholders.
• Confidence working with sales systems, reporting tools and hotel's CRM platforms.
• Ability to thrive in a dynamic environment while managing multiple priorities and driving operational excellence.
• Willingness to represent the hotel at industry events and travel when required.

THE ATTITUDE THAT SETS YOU APART

You are passionate about hospitality and thrive on building meaningful client relationships. You lead with confidence, motivate others to succeed and remain focused on delivering exceptional commercial results. You embrace challenges, think creatively, and bring energy, resilience and professionalism to everything you do.

Please note: This is a local-package position. Only shortlisted candidates will be notified.