Sales Manager (Food Caters)

WELSTAND INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Welstand International Pte. Ltd. in Singapore seeks a proactive marketing and sales professional to design promotional activities, drive revenues, and develop larger business opportunities such as group catering, offsite events, delivery services, and corporate functions.

You will build strong client relationships, analyze market trends, coordinate with Catering and Central Kitchen, and ensure timely, courteous service for internal and external customers.

Qualifications

• Minimum Bachelor Degree in Business or related discipline.
• Experienced in sales especially with Indian/Bangladesh restaurants and catering Industry is a must.
• Knowledge of Bangladeshi cuisines (Vegetarian & Non-Vegetarian) is highly preferred.
• Knowledge in Indian/Bangladesh food culture and techniques.
• 2A/2B/ Class 3 driving licence; own transport preferred; travel may be required.
• Willing to do rotating shifts and multitasking.
• Long hours may be required, especially on weekends/public holidays; occasional late evenings.
• Ability to work under pressure and adapt to work culture.
• Understanding of market trends and industry terminology.
• Aim to meet/exceed monthly sales targets.
• Calm decision-making under stressful circumstances.
• Strong interpersonal, written and verbal communication skills.

Responsibilities

• Create promotional activities to increase revenues (daily specials, coupons, loyalty programs, catering, delivery, events).
• Achieve marketing and sales objectives by contributing data and recommendations to plans.
• Build strong, long-lasting customer relationships by understanding needs and delivering solutions.
• Identify supplier candidates; conduct audits for food safety (HACCP) and processing capability.
• Research marketing opportunities, analyze consumer requirements, and suggest improvements.
• Ensure prompt, courteous service to internal and external customers.
• Coordinate with Catering and Front Office to deliver contract details and customer satisfaction.
• Collaborate with Central kitchen to deliver services to clients.
• Gather market data and trends to draft reports.
• Maintain knowledge and compliance with regulatory rules and standards.
• Visit important clients regularly to anticipate new opportunities.
• Perform other duties as assigned by the Company.

Skills

Sales experience

Customer relations

Market research

Negotiation

Communication

Education

Bachelor's degree in Business

Job description

JOB DESCRIPTIONS:

• Create a variety of ongoing promotional activities to increase revenues. These can include daily specials, coupons, discounts, a loyalty restaurant that encourages repeat dining, desserts and drinks. In addition to these types of promotional activities, able to develop larger business opportunities, such as group sales, offsite catering, delivery service and corporate events.


• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews;


• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs


• Identify supplier candidates, perform/commission/review audits for food safety, HACCP, and processing capability


• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals


• To ensure prompt and courteous service is extended to both internal and external customers


• To work closely with Catering and Front Office to ensure all details of the contract were delivered timesly and customers depart satisfied


• Closely work with Central kitchen to deliver services to clients


• Gathering, investigating, and summarizing market data and trends to draft reports


• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards


• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities


• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline


• Experienced in sales especially with Indian/Bangladesh restaurants and catering Industry is a must.


• Comprehensive knowledge of different typesBangladeshi cuisines (Vegetarian & Non-Vegetarian) is highly preferred


• Comprehensive knowledge in Indian/ Bangladesh Food culture and techniques


• 2A/2B/ Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)


• Willing to do rotating shift and multi tasking is required


• Able to work long hours and available especially on weekends and public holidays in line with business needs, the flexibility to work late evenings with prolonged period of standing (strictly off day on weekdays)


• Ability to work under pressure and fit into work culture


• Deep understanding of category terminology, market trends and industry


• Strive towards meeting/exceeding sales goals and monthly sales target


• Ability to remain calm and make quick decisions under stressful circumstances


• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.


• Customer-focused, with excellent written and verbal communication, networking and negotiation skills


• Ability to work under pressure, in a fast-paced environment and meet deadlines