Sales Manager

CAL CONCEPT & LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

CAL CONCEPT & LIFESTYLE PTE. LTD. in Singapore invites a seasoned Beauty Sales Manager to elevate the customer experience at our beauty store.

You will lead a team of consultants and therapists, drive sales, and ensure high service standards across daily operations. The role demands at least five years in beauty wellness with a proven sales record, strong leadership, and excellent communication. Expect a dynamic, retail-focused environment with training, rewards, and opportunities to shape brand

Qualifications

• Minimum of 5 years in beauty wellness with a proven sales track record.
• Independent, motivated and proactive mindset.
• Strong sales focus and service orientation.
• Excellent interpersonal and communication skills.
• Ability to lead and motivate colleagues.

Responsibilities

• Cultivate strong relationships with customers through outstanding service.
• Provide beauty advice and consultations to meet customer needs.
• Lead consultants and therapists to deliver exceptional treatments.
• Manage daily branch operations, sales targets, and promotions.
• Address customer complaints and feedback promptly.
• Foster teamwork and effective communication to maintain a positive environment.
• Achieve sales targets and contribute to monthly goals.
• Support marketing activities and campaigns from HQ.
• Ensure treatment and consultation rooms are well-maintained.
• Improve operational workflows for efficiency.
• Represent the store as PR Manager for brand.
• Undertake ad-hoc duties as assigned.

Skills

Sales

Leadership

Customer service

Interpersonal skills

Job description

Join cAL — Elevate Modern Self-Care with Us

At cAL, we bridge the gap between medical-grade treatments and beauty, making high-quality, safe, and effective beauty services accessible and affordable for everyone. We are expanding and looking for a passionate, customer service-oriented Sales Manager to join our dynamic team.

We pride ourselves on fostering a positive work environment and a fun culture. We seek the right candidate to contribute to this ethos, leading our beauty store team with dedication and expertise.

Responsibilities:

• Cultivate strong relationships with customers through outstanding customer service.
• Offer professional beauty advice and consultations, ensuring customer needs are met and satisfaction is achieved.
• Provide guidance and leadership to consultants and therapists, ensuring they deliver exceptional services and treatments.
• Manage daily branch operations, including staff management, sales targets, and promotions.
• Address and resolve customer complaints and feedback efficiently.
• Foster teamwork and effective communication among colleagues to maintain a positive working environment.
• Achieve sales targets and contribute to the branch's monthly sales goals.
• Participate in marketing activities and campaigns set by HQ.
• Ensure treatment and consultation rooms are well-maintained and conducive to customer experiences.
• Manage and improve operational workflows for maximum efficiency.
• Act as the PR Manager, representing the store and brand positively.
• Undertake ad-hoc responsibilities as assigned by management.

Requirements:

• Minimum of 5 years of experience in the beauty wellness industry, with a proven sales track record.
• Independent, motivated, and proactive mindset.
• Strong sales focus, service-oriented approach, and a passion for the beauty industry.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively, display leadership qualities, and motivate colleagues.
• Willingness to work retail hours from 10am to 8pm.
• Deep enthusiasm for the beauty and service sector.

Are you a motivated experienced beauty Sales Manager with a passion for the beauty who will help us provide our clients with the best possible service and beauty advice?

We offer high remuneration and provide training and development opportunities to ensure that our team stay on top of the latest skills and trends.

We are passionate about delivering the highest quality service and we are always looking for talented individuals who share our commitment.