Sales Lead, Commercial

NCS; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

NCS is seeking a Sales Lead to drive business growth across APAC. You will strategize, lead client engagements, and coordinate sales activities to close opportunities.

The role requires deep technology knowledge and the ability to build trusted relationships with key accounts. Ideal candidates have 15+ years in IT/ICT consulting with 8+ years in account management, PMP certification preferred, and a proven track record of multi-million dollar projects.

Qualifications

• Degree in Engineering, Computer Science or a related discipline.
• PMP certification preferred.
• 15+ years IT/ICT consulting experience with 8+ years in account management.
• Strong business acumen and deep industry knowledge.
• Proven track record managing multi-million dollar projects.
• Experience in managing measured productivity-driven operations or teams.
• Ability to lead multiple teams.

Responsibilities

• Orchestrate externally and internally to create environment for successful delivery.
• Assess high level conceptual design to ensure that what is sold can be delivered at the right margin.
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated.
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner.
• Identify, assess and resolve complex business problems/issues and propose alternative solutions.
• Identify and manage issues and risks and act as an escalation point within the account.
• Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin.
• Manage risk and impact of change requests and assist with service request of variation order negotiation.
• Work closely with the Lines of Business on project capability gaps.
• Manage sub-contractors and vendor contract escalated matters.
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture.

Skills

Account management

Sales leadership

Client relationships

Industry knowledge

Project management

Education

Bachelor's degree in Engineering or Computer Science

PMP certification

Job description

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 15,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Job Description

The Sales Lead is a key driver in shaping NCS business in unchartered territories. Leveraging on his/her expertise in technology and unique knowledge in the industry, he/she is a trusted advisor and consultant to the clients. With close client engagement and interaction, he/she is responsible for leading the team to drive NCS sales, including account penetration, prospect qualification, supervision of sales activity, sales process planning, and closing all sales opportunities in the industry and/or sector that he/she is in. He/She is expected to build deep and trusted business relationships with the client to seed and grow future opportunities.

Beyond managing his/her own Business Centre’s sales, sold margin and revenue achievements, he/she also act as trusted client advisors to customise and sell NCS solutions and services according to the business needs of clients.

Reporting to the Client Service Lead, he/she will work within the client account, and across Lines of Businesses (LOBs), NEXT Services. He/she will work with the teams to define the solution offerings & value propositions to maximise NCS’ win probability in each and every opportunity. This is achieved by him/her having a deep understanding of the business needs of the clients and developing sales pipelines.

What will you do:

• Orchestrate externally and internally to create environment for successful delivery
• Assess high level conceptual design to ensure that what is sold can be delivered at the right margin
• Establish responsive business relationship with client including problem reporting and resolving highly complex service delivery issues when escalated
• Lead and manage the project delivery teams to ensure timely and quality delivery of services to the client in a cost-effective manner
• Identify, assess and resolve complex business problems/issues and propose alternative solutions
• Identify and manage issues and risks and act as an escalation point within the account
• Manage and monitor account level risk dollar and budget; control costs to ensure maximum achievement of revenue and margin
• Manage risk and impact of change requests and assist with service request of variation order negotiation
• Work closely with the Lines of Business on project capability gaps
• Manage sub-contractors and vendor contract escalated matters
• Act as the Solution Lead to ensure solution consistency and be the custodian of architecture

Qualifications

The ideal candidate should possess:

• Degree in Engineering, Computer Science or a related discipline
• PMP certification preferred
• 15 years or more experience in IT or ICT Consulting industry with 8 years or more experience focusing on account management in key client industry
• Process broad business acumen and deep industry knowledge, and to use this knowledge to develop/enhance client relationships
• Proven track record in assuming overall responsibility and managing multi-million dollars projects in key client industry
• Process ‘hands-on’ knowledge, vast exposure and wealth of experience within vendor and user environment, coupled with a driven and self-motivated personality.
• Experience in managing measured productivity-driven operations or teams
• Understand and ability to apply social style techniques to manage stakeholders
• Client focused with strong organizational and project management skills
• Ability to lead multiple teams

Additional Information

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.