Sales Engineer, Biopharm

Watson-Marlow Fluid Technology Solutions; Singapore; Hybrid; SGD 70,000 - 100,000; Full time

Benefits offered by this job

A competitive salary

Flexible working arrangements

Generous holiday allowance

Three days’ paid volunteering leave

Job summary

Watson-Marlow Fluid Technology Solutions in Singapore is looking for a Sales Engineer to drive sales and manage customer relationships in the biopharmaceutical sector. The role involves establishing direct sales and leading business development.

You will engage with clients, enhance their experience with our products, and contribute to the growth strategy. Candidates should have relevant engineering qualifications or a strong business background, along with experience in the pump industry and excellent negotiation skills.

Qualifications

• Formal relevant engineering qualifications or a strong business background.
• Experience in Fluid Handling industry (Pumps) is essential.
• Proficient in English writing and reading competencies.

Responsibilities

• Drive sales within the Singapore biopharmaceutical sector.
• Manage customer relationships and develop new prospects.
• Lead new business development efforts.

Skills

Problem solving

Communication

Flexibility

Negotiation skills

Education

Formal relevant engineering qualifications or strong business background

Process Engineer in Biopharmaceutical/Pharmaceutical

Experience in Fluid Handling industry (Pumps)

Tools

Excel

CRM systems

ERP systems

Job description

Job Title: Sales Engineer, Biopharm

Location: WMFTS - Singapore - Techplace

Location Type: Hybrid

Website: https://www.wmfts.com/en/

Group: https://www.spiraxgroup.com/

Watson‑Marlow Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multi‑national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

When you join us, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

Job Summary

We are seeking a talented and motivated Sales Engineer, Biopharm to join our dynamic team.

Key Responsibilities

• Drive and grow WMFTS sales within the Singapore biopharmaceutical sector, including establishing and expanding direct sales operations.
• Manage and strengthen relationships with existing customers while actively developing new prospects and expanding the sales network.
• Lead new business development by acquiring new accounts and reactivating inactive or lapsed biopharm customers.
• Own and grow strategic development account (SDA), focusing on revenue, margin, and long‑term pipeline development.
• Execute the full sales cycle from prospecting and technical discussions to proposal development and deal closure.
• Position WMFTS solutions based on process reliability, contamination risk reduction, GMP compliance, and total cost of ownership.
• Provide application‑led consultation across upstream, downstream, and fill‑finish biopharm processes.
• Build strong cross‑functional relationships with stakeholders including engineering, MSAT, QA/validation, procurement, and management.
• Maintain strong commercial discipline through accurate CRM usage, forecasting, pricing, and negotiation aligned with company policies.
• Deliver measurable results through KPIs such as account reactivation, new revenue generation, key account growth, and pipeline conversion.
• Take on special projects or strategic initiatives as assigned by the Sales Manager and/or APAC Management team.

What you’ll be doing

• Maintain contact with customers and ensure Watson‑Marlow Fluid technology Solutions products are specified.
• Achieve or exceed sales targets.
• Identify design consultants and engineering contractors involved in projects with close and regular contact making us their preferred pump choice.
• Identify upcoming projects and that the Watson‑Marlow Fluid technology Solutions specification is used.
• Keep Southeast Asia teams updated on projects by discussion and to maintain and progress projects.
• Arrange and run customer training and presentations, which can be on‑site and/or office based.
• Feed back potential product improvements and complaints, where new applications offer greater potential but existing specifications exclude or lessen our suitability.
• Increasing our market share by replacing other pump types as well as other manufacturers peristaltic pumps.
• Keep the Sector Leader updated with competitor activity encountered in the market place.
• Identify, organise and progress field trials.
• Identify and lead marketing activities maintaining our brand and find new opportunities.
• Keep CRM up to date with all customer activities.
• Conduct all activities in accordance with the Quality Management System.
• To regularly attend selected exhibitions and provide necessary market reports/ trends

Skills / Experience

Interpersonal Interaction Requirements

• Able to lead, communicate and foster relationships with customers and colleagues
• Fault finding and problem solving skills
• Prioritizing workload
• Working in a largely unsupervised manner
• Working within procedural guidelines in a methodical manner

Education and Experience Requirements

• Formal relevant engineering qualifications or strong business background
• Process Engineer in Biopharmaceutical/Pharmaceutical company; and/or educational background of Medicine, Pharmacy, Biomedical or any related Bio related courses will be an added advantage
• Experience in Fluid Handling industry (Pumps)
• Proficient in both English writing and reading competencies

Special Qualifications

• Negotiation skills
• Results and growth orientated
• Strong writing skills
• Data analysis skills

Computer competencies required for this position

• Computer literate, able to create correspondence in Word.
• Able to use Excel/Access to analyze, collate, and present data
• Able to use Outlook for e‑mail and appointment tracking purposes.
• Has knowledge of and some experience working with an ERP system (Enterprise Resource Planning) and Customer Relationship Management (CRM) tools
• Must continue to grow with existing and upcoming technology in an effort to become increasingly efficient.

Specific requirements for completing essential functions of the position

• Flexibility to travel locally in Singapore.
• In a periodic manner, the ability and willingness to travel regionally and internationally for training and conferences as required.

Benefits

• A competitive salary
• Flexible working arrangements
• A generous holiday allowance
• Three days’ paid volunteering leave
• Additional support and benefits through our Everyone is Included Group Inclusion Plan

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We want everyone to be able to make their difference here, so we will always consider requests for flexible working.

We know that everyone needs some extra help from time to time too, so we have introduced a range of additional benefits through our Group Inclusion Commitments. These include

• Gender‑neutral parental leave
• 15 days of extra paid caregiver leave
• Paid time off and support for anyone experiencing pregnancy loss or domestic abuse
• Menopause‑friendly workplace principles and more

Learn more at spiraxgroup.com/inclusion.

We are also a Disability Confident Committed Employer. If you would like to apply using this scheme, please select this option in our application form.

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We encourage candidates from all backgrounds to apply.

If you require accommodations during the application process, please let us know.

Company Overview

At Watson‑Marlow Fluid Technology Solutions, part of Spirax Group, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single‑use applications.

Our shared Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 116 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.