Sales Engineer

InterSystems; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

InterSystems Singapore is seeking a Sales Engineer to guide customers on InterSystems products for their database and applications. Based in our Singapore office, you will coordinate with the Sales Team to tailor solutions and apply products to customer needs.

The role requires a mix of solution design, hands-on coding, architecture and mentoring, with a strong healthcare software background. Regular travel across SE Asia is expected.

Qualifications

• Broad knowledge of IT industry issues & trends incl. integration and cloud.
• Proven leadership or technical management in an application development environment.
• Hands‑on expertise in object‑oriented languages (C#, C++, Java/Jakarta EE).
• Knowledge of Python development.
• Familiarity with AI technologies, including Generative AI and ML frameworks.
• Experience with healthcare systems, HL7 FHIR & IHE.
• Experience in design, development & deployment of complex applications.
• Knowledge of agile development & SDLC.

Responsibilities

• Investigate and demonstrate InterSystems products with third-party technologies.
• Manage technical relationships with customer accounts and communicate product capabilities.
• Identify new opportunities within existing accounts.
• Build and demonstrate POCs to illustrate suitability and performance.
• Lead technical discussions across customer organisations to foster adoption.
• Recommend architecture, database design, migration and best practices.
• Install InterSystems software and assist with benchmarking for optimal deployment.
• Hands‑on lead developer coaching partners during adoption.
• Provide application programming across InterSystems technologies and other tools.
• Deliver corporate product demonstrations and tech talks at visits and events.
• Conduct formal training courses in InterSystems technologies.
• Support beta tests and pre-launch activities with feedback to development groups.
• Assist with troubleshooting via World-wide Response Centre (WRC).
• Provide consulting to Sales, Marketing, Support, Development and Documentation teams.
• Design technical architecture with IRIS and other solutions.
• Collaborate with SMEs to identify solutions and roadmaps.

Skills

OO languages

C#

C++

Java/Jakarta EE

Python

Healthcare IT

AI/ML concepts

English fluency

Customer-facing / sales awareness

Database knowledge (Caché/Oracle/SQL/—

Education

Degree in Computing or related

Tools

InterSystems Caché

SQL/ODBC/JDBC

Cloud platforms (Azure/AWS)

Job description

Job Summary

Based in our Singapore office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.

Job Summary

Based in our Singapore office, the Sales Engineer will provide guidance in the use of InterSystems' products as they best suit the requirements of the customer and its market. Product and business strategies are coordinated with the InterSystems Sales Team to apply existing and new products to customers' database and application needs.

This is a comprehensive and challenging role, requiring a mix of solution design skills, hands‑on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. The Sales Engineer should have a strong technical background within healthcare software.

This role requires regular travel across SE Asia.

Responsibilities

• Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
• Manage the technical relationship with customer accounts, ensuring that they are aware of the latest product capabilities.
• Identify new opportunities within existing accounts.
• Build and demonstrate Proof of Concepts (POCs) for prospects and customers to illustrate the suitability, ease of use, performance, features, and reliability and/or connectivity capabilities of InterSystems technology.
• Participate in business and detailed technical discussions at all levels and in all departments of the customer's organisation to foster the adoption, use and deployment of InterSystems’ technologies.
• Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
• Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
• Work as a hands‑on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
• Provide application programming in a variety of InterSystems technologies, and other technologies.
• Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topics include strategic and tactical considerations across both technical and business directions. Provide technical product demonstrations.
• Carry out formal training courses in InterSystems technologies.
• Support customers and prospects during beta test programmes or pre‑launch activities and provide feedback to the software development groups.
• Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.
• Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.
• Design technical architecture with IRIS and other solutions.
• Connect with Subject Matter Experts (SME) to identify solutions
  • Providing recommendations and roadmaps for proposed solutions
  • Performing design, debug, and performance analysis on solutions
  • Documenting and sharing best practice knowledge for new solutions
  • Advocating for process improvements and helping develop solutions
  • Regularly communicating new features and benefits to partners, customers, and other stakeholders
  • Providing technical leadership to a team throughout the project lifecycle
  • Developing proof‑of‑concept projects to validate your proposed solutions
  • Reviewing and validating solutions designs from other team members

Experience & Qualifications

• Broad knowledge of IT Industry issues & trends including integration and cloud, with specific vertical market & technical knowledge in Integration (SOA, ESB, EAI, ETL, BI…).
• Proven leadership or technical management in an application development environment
• Highly experienced programming with demonstrable current hands‑on expertise in object‑oriented languages such as C#, C++ or Java / Jakarta EE.
• Highly knowledgeable in Python development
• Familiarity with modern AI technologies, including Generative AI, LLM integration, Agentic AI systems, and applied machine learning frameworks.
• Experience with clinical systems, EPRs, Health Exchange and protocols in healthcare, HL7 FHIR and IHE.
• Ongoing experience within the design, development & deployment of complex applications.
• Knowledge of application frameworks, application servers and server‑less programming models.
• Knowledge of agile software development processes and continuous development.
• Extensive use of 2 or more databases such as InterSystems Caché, Oracle, SQLServer, PostgreSQL, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.
• Proven business analysis and problem solving skills
• Understanding of the business considerations of application development, support and deployment
• Excellent analytical skill
• English language fluency
• Software Engineering experience.

Education and Training

• Degree in Computing or a related discipline

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next‑generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third‑party transcription services must not be used during interviews or assessments.