Sales Director / Senior Manager

Gain City Group of Companies; Singapore; On-site; SGD 180,000 - 280,000; Full time

Benefits offered by this job

Comprehensive benefits package

Learning and development opportunities

Job summary

Gain City Group of Companies in Singapore seeks an experienced Sales Director to lead retail sales operations, develop effective strategies, and drive business growth. You will oversee megastore performance, set targets, and strengthen customer satisfaction while boosting market competitiveness.

You will provide leadership to the sales team, drive initiatives, monitor performance, and identify opportunities to improve efficiency and revenue growth.

Qualifications

• Degree in Business Administration, Retail Management, Marketing or related discipline.
• Minimum 8 years of relevant experience in retail sales management.
• Proven experience in managing a megastore or large-scale retail operations.
• Strong leadership and people management skills.
• Demonstrated ability to drive sales performance and profitability.
• Good knowledge of retail operations, merchandising, inventory management and promotional planning.

Responsibilities

• Oversee the overall sales performance and daily operations of the megastore to achieve business objectives and sales targets.
• Develop and implement effective sales strategies, promotional activities and business initiatives to drive revenue growth.
• Lead, manage and motivate the retail sales team to maximise productivity and achieve sales targets.
• Monitor sales performance, analyse business trends and identify opportunities to improve store performance and profitability.
• Ensure effective product merchandising, visual displays, pricing strategies and inventory management.
• Drive the sales of home appliances, consumer electronics and related products.
• Maintain high standards of customer service and enhance the overall shopping experience.
• Oversee manpower planning, staff scheduling, training and performance management.
• Work closely with Marketing, Merchandising, Purchasing and Operations teams to support retail business objectives.
• Monitor market trends, competitor activities and customer preferences to identify new business opportunities.
• Prepare regular sales performance reports and provide recommendations for business improvements.

Skills

Leadership

People management

Strategic thinking

Analytical skills

Communication skills

Negotiation skills

Education

Bachelor's degree in Business Administration / Retail Management / Marketing

Job description

About Gain City

At Gain City, we deliver expertise and quality solutions in air-conditioning, home appliances and consumer electronics. Established in 1981, Gain City is a trusted household name in Singapore. We take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership and make a real impact.

About the Role

We are seeking an experienced and results-driven Sales Director to lead Gain City’s retail sales operations and drive business growth. In this role, you will oversee the sales performance of our megastore, develop effective sales strategies, and ensure the achievement of sales targets while strengthening customer satisfaction and market competitiveness.

You will provide leadership and direction to the sales team, drive business development initiatives, monitor sales performance, and identify opportunities to improve operational efficiency and revenue growth. This role is ideal for a strategic and hands‑on leader with strong retail management experience, a passion for sales excellence, and the ability to lead teams towards achieving business objectives.

Responsibilities:

• Oversee the overall sales performance and daily operations of the megastore to achieve business objectives and sales targets.

• Develop and implement effective sales strategies, promotional activities and business initiatives to drive revenue growth.

• Lead, manage and motivate the retail sales team to maximise productivity and achieve sales targets.

• Monitor sales performance, analyse business trends and identify opportunities to improve store performance and profitability.

• Ensure effective product merchandising, visual displays, pricing strategies and inventory management.

• Drive the sales of home appliances, consumer electronics and related products.

• Maintain high standards of customer service and enhance the overall shopping experience.

• Oversee manpower planning, staff scheduling, training and performance management.

• Work closely with Marketing, Merchandising, Purchasing and Operations teams to support retail business objectives.

• Monitor market trends, competitor activities and customer preferences to identify new business opportunities.

• Prepare regular sales performance reports and provide recommendations for business improvements.

Requirements:

• Degree in Business Administration, Retail Management, Marketing or a related discipline.

• Minimum 8 years of relevant experience in retail sales management, preferably in the home appliances or consumer electronics industry.

• Proven experience in managing a megastore or large-scale retail operations.

• Strong leadership and people management skills, with the ability to lead, motivate and develop a retail sales team.

• Demonstrated ability to drive sales performance, achieve business targets and improve store profitability.

• Good knowledge of retail operations, merchandising, inventory management and promotional planning.

• Excellent communication, negotiation and interpersonal skills.

• Strong commercial acumen, analytical and problem-solving abilities.

• Results-oriented, proactive and able to thrive in a fast-paced retail environment.

What We Offer

At Gain City, we are committed to the growth and development of our employees. You will be offered various learning and development opportunities and a collaborative, forward-thinking and growth-focused work environment to thrive in your career. You will also receive a comprehensive benefits package.

Join Our Team

If you are passionate about driving digital transformation and looking for the opportunity to lead impactful tech initiatives, to be a part of our growing team!

Note

Only shortlisted candidates will be notified

Position may be adjusted to Senior Manager based on experience