Sales & Customer Account Engineer / Program Engineer / Project Engineer

Racer Technology Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Racer Technology Pte Ltd in Singapore seeks a proactive professional to manage and expand key customer accounts within the manufacturing sector. You will coordinate cross-functional teams to define project scope, timelines and deliverables, working with suppliers to meet milestones and regulatory requirements.

You will oversee NPI projects, monitor production progress, mitigate risks and handle RFQs from enquiry to quotation, ensuring a smooth transition to mass production and ongoing sales

Qualifications

• Diploma or relevant background in Mechanical / Manufacturing Engineering.
• Good written, oral or interpersonal skills.
• Confident when conducting presentations.
• Proactive negotiating skills with customers & suppliers.
• Ability to follow up sales accounts and maintain sales.
• Willing to work at East area, Changi South.

Responsibilities

• Maintain and expand existing business accounts.
• Understand customer requirements, product specs, objectives and define scope, deliverables, timeline with internal stakeholders.
• Coordinate NPI projects: sourcing materials, lead times, quality and delivery with suppliers.
• Monitor manufacturing progress, resolve bottlenecks and technical issues.
• Ensure products meet customer and regulatory requirements.
• Identify risks and mitigation plans; manage delays and disruptions; lead troubleshooting.
• Act as main contact for customers and internal stakeholders; provide status updates and milestone reporting.
• Transfer deliverables to mass production with operations team.
• Process and monitor RFQ from enquiry to quotation for management review.
• Build rapport with customers for future projects and provide sales projections.
• Interact with internal teams on new project development; liaise on fixtures, tools and equipment.
• Ad-hoc projects as assigned.

Skills

Interpersonal skills

Presentation skills

Negotiation

Sales follow-up

Communication

Education

Diploma in Mechanical/Manufacturing Engineering

Job description

Working Hours: 08:30am - 06:00pm (Mon-Fri)

Responsibilities:

• Responsible for maintaining and expansion of existing business account.

• Understand customer requirements, product specifications, business objectives and define project scope, deliverables, timeline and work with internal stakeholders to make sure timeline are met.

• Managing NPI project from coordinating sourcing of raw materials, components, and equipment, work with suppliers on lead times, quality, and delivery schedules and monitor procurement status to meet milestone.

• Monitor manufacturing progress and productivity and resolve production bottlenecks and technical issues.

• Work with inter department to ensure products meet customer and regulatory requirements.

• Identify project risks and mitigation plans, manage delays, supply chain disruptions, and production issues, lead troubleshooting and escalation management and ensure contingency plans are in place.

• Act as the main point of contact for customers and internal stakeholders, provide project status updates and milestone reporting, manage customer expectations and change requests and coordinate meetings and presentations.

• Ensure all deliverables are completed successfully with customer approval and Support transition to mass production handover to operations team.

• To process and monitor the request for quote process, from enquiry to propose a quotation for management review.

• Establish rapport, build relationships and constant liaison with customers on future projects.

• To provide sales projection and forecast.

• Interact with internal teams on new project development.

• Liaise on assembly fixtures, tools and equipment.

• Ad-hoc projects as assigned.

**Successful candidate will be provided on-the job training

Requirements:

• Diploma or relevant background in Mechanical / Manufacturing Engineering.

• Have good written, oral or interpersonal skills.

• Equip with good self-confident when conducting presentation.

• Have proactive negotiating skills with customers & suppliers.

• Ability in follow up sales account and maintain sales.

• Comfortable to work at East area, Changi South.