Sales Assistant - Paris

Golden Goose Group; Singapore; Hybride; SGD 52 000 - 70 000; Plein temps

Résumé du poste

Golden Goose Group in Paris seeks a Sales Assistant (Style Maker) to introduce clients to the Golden world, crafting a complete and personalized look that reflects their personality. You will contribute to high customer satisfaction through a Golden narrative and exceptional service.

The role requires 1–3 years in luxury retail, fluency in French and English, and strong selling techniques. You will work in a fast-paced, image-driven environment with omnichannel tools and a focus on relationship

Qualifications

• Fluent in French and English, strong communication and presentation skills.
• 1–3 years of experience in luxury retail or high-end customer service.
• Self-motivated with professional selling techniques.
• Strong customer focus and interpersonal skills; able to read trends and local market.

Responsabilités

• Assist customers in expressing their personality through dream looks and drive store objectives.
• Provide product insights, upsell and cross-sell to maximize sales.
• Cultivate enduring client relationships with omnichannel engagement and personalized offers.
• Contribute to store presentation and ensure alignment with brand image and standards.
• Assist with opening/closing, inventory, and GDPR/health & safety compliance.
• Utilize Golden App, Salesforce, Xstore and Stealth to enhance engagement.

Connaissances

French fluency

English fluency

Luxury retail experience

Customer service

Outils

Golden App

Salesforce

Xstore

Stealth

Description du poste

DESCRIPTION

Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.

MISSION

The Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand. The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality. This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist customers in expressing their personality trough their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
• Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up-selling and cross-selling strategies.
• Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
• Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
• Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards
• Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).

KEY REQUIREMENTS

• Fluency in French and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce
• Minimum 1-3 years of relevant experience in luxury retail
• Self-motivation with positive attitude and professional selling techniques
• Good customers focus with strong presentation, interpersonal and communication skills
• Ability to monitor, catch and understand the most relevant industry trends and good understanding of local market (online and offline)
• Flexibility to adapt to the evolving needs of the business and our customers
• Strong team player

Location: Paris

We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.