Sales Administrator [WCAN]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is seeking a proactive Administrative & Sales Support professional to assist the Sales Department with day-to-day tasks, coordinate orders, and respond to urgent inquiries from customers when sales reps are unavailable.

You will prepare quotations, verify pricing and inventories, support walk-in customers, and use digital tools to streamline processes. The role involves close collaboration with Accounts and Marketing to ensure accurate service delivery.

Qualifications

• Provide administrative and coordination support to the Sales Department.
• Attend to urgent calls, emails and messages from existing customers when Sales Representatives are unavailable, ensuring timely follow-up.
• Process incoming customer orders in coordination with Sales Representatives by verifying pricing, discounts, product codes and inventory availability before generating sales orders.
• Attend to walk-in customers and provide appropriate assistance when the Marketing Department is engaged.
• Follow up with key customers on after-sales matters, including service quotation disputes, service-related issues and loan-unit arrangements, in coordination with the Sales Department Head.
• Prepare and issue quotations accurately and in a timely manner.
• Utilize relevant digital and AI tools to improve administrative efficiency and work processes.
• Perform other related administrative and sales support duties as assigned.

Responsibilities

• Provide administrative and coordination support to the Sales Department.
• Manage urgent customer inquiries and ensure timely follow-up with Sales Representatives.
• Process customer orders by verifying pricing, discounts and inventory.
• Assist walk-in customers and support Marketing when needed.
• Prepare and issue quotations accurately and promptly.
• Utilize digital and AI tools to improve efficiency.

Skills

Administrative support

Customer service

Sales coordination

Quotation preparation

AI tools

Tools

AI tools

Job description

• Provide administrative and coordination support to the Sales Department.

• Attend to urgent calls, emails and messages from existing customers when Sales Representatives are unavailable, ensuring timely follow-up.

• Process incoming customer orders in coordination with Sales Representatives by verifying pricing, discounts, product codes and inventory availability before generating sales orders.

• Attend to walk-in customers and provide appropriate assistance when the Marketing Department is engaged with other activities.

• Update the commercial team on sales revenue based on information provided by the Accounts Department.

• Follow up with key customers on after-sales matters, including service quotation disputes, service-related issues and loan-unit arrangements, in coordination with the Sales Department Head.

• Prepare and issue quotations accurately and in a timely manner.

• Utilize relevant digital and AI tools to improve administrative efficiency and work processes.

• Perform other related administrative and sales support duties as assigned.

• EA License No: 20C0270