Sale Advisor (Course)

SOQ INTERNATIONAL ACADEMY PTE. LTD.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

SOQ International Academy Pte. Ltd.

in Singapore seeks a proactive candidate to identify and qualify potential students within approved industries and academy offerings, presenting training programmes accurately and professionally in line with approved materials. Responsibilities include maintaining a structured call list, updating CRM, scheduling meetings between prospective corporate clients and the HOS, following scripts for compliant messaging, and guiding initial inquiries toward programme

Qualifications

• Diploma in Business, Marketing, Communications, Education, Customer Service, or a related discipline.
• Fresh graduates are welcome to apply. Prior experience in sales, customer service, retail, hospitality, or education will be an advantage.
• Good communication and interpersonal skills with the ability to build rapport with prospective students.
• Customer-oriented with a positive attitude and a passion for helping individuals achieve their education and career goals.
• Confident in speaking with prospective students through face-to-face consultations, telephone calls, email, and online communication platforms.
• Basic computer literacy, including Microsoft Office applications and the ability to learn CRM or student management systems.
• Self-motivated, proactive, and willing to learn sales, consultation, and student recruitment techniques.
• Good organisational and time management skills with the ability to manage multiple enquiries and follow up promptly.
• Professional, responsible, and able to work both independently and as part of a team.

Responsibilities

• Identify and qualify potential students based on approved target industries and academy offerings.
• Present basic information about training progrommes accurately and professionally, ensuring compliance with approved marketing materials.
• Maintain a structured call list and update CRM/TMS systems with accurate records of calls, leads, and appointment outcomes.
• Schedule and coordinate meetings between prospective corporate clients and the HOS, ensuring timely follow-up and confirmation.
• Follow approved scripts and communication guidelines to ensure consistent, ethical, and compliant messaging.
• Handle initial enquiries from corporate clients and elevate detailed programme discussions with relevant departments.
• Maintain professional communication standards in all interactions, ensuring the academy's reputation is upheld.
• Track and report daily, weekly, and monthly lead generation and appointment conversion performance.
• Support compliance by ensuring all outreach activities align with internal policies, data protection requirements, and EduTrust Certification Scheme standards on transparent and ethical marketing practices.

Skills

Communication

CRM proficiency

Organisational skills

Time management

Teamwork

Self-motivated

Adaptability

Education

Diploma in Business, Marketing, Communications, Education, Customer Service, or related discipline

Tools

CRM

MS Office

Job description

Job Description & Requirements

• Identify and qualify potential students based on approved target industries and academy offerings.

• Present basic information about training progrommes accurately and professionally, ensuring compliance with approved marketing materials.

• Maintain a structured call list and update CRM/TMS systems with accurate records of calls, leads, and appointment outcomes.

• Schedule and coordinate meetings between prospective corporate clients and the HOS, ensuring timely follow-up and confirmation.

• Follow approved scripts and communication guidelines to ensure consistent, ethical, and compliant messaging.

• Handle initial enquiries from corporate clients and elevate detailed programme discussions with relevant departments.

• Maintain professional communication standards in all interactions, ensuring the academy's reputation is upheld.

• Track and report daily, weekly, and monthly lead generation and appointment conversion performance.

• Support compliance by ensuring all outreach activities align with internal policies, data protection requirements, and EduTrust Certification Scheme standards on transparent and ethical marketing practices.

Requirements

• Diploma in Business, Marketing, Communications, Education, Customer Service, or a related discipline.
• Fresh graduates are welcome to apply. Prior experience in sales, customer service, retail, hospitality, or education will be an advantage.
• Good communication and interpersonal skills with the ability to build rapport with prospective students.
• Customer-oriented with a positive attitude and a passion for helping individuals achieve their education and career goals.
• Confident in speaking with prospective students through face-to-face consultations, telephone calls, email, and online communication platforms.
• Basic computer literacy, including Microsoft Office applications and the ability to learn CRM or student management systems.
• Self-motivated, proactive, and willing to learn sales, consultation, and student recruitment techniques.
• Good organisational and time management skills with the ability to manage multiple enquiries and follow up promptly.
• Professional, responsible, and able to work both independently and as part of a team.