Robotics Field Service Supervisor | Lead Technicians

ANRADUS PTE. LTD.; Singapore; In loco; SGD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

ANRADUS PTE. LTD. in Singapore invites applications for a Service Supervisor to oversee field service engineers at our Tai Seng site. Working hours are Monday to Friday, 9:00 AM – 5:30 PM, with a permanent contract.

You will lead a technically skilled team, plan service visits, monitor performance, provide guidance, manage spares and documentation, and ensure safety and client satisfaction.

Competenze

• Diploma or Higher Nitec in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
• 2 to 4 years of experience in field service, technical support, or maintenance.
• Experience supervising technicians or service teams is preferred.

Mansioni

• Lead and supervise a team of field service engineers.
• Plan, schedule, and coordinate service visits and dispatches.
• Monitor service KPIs like response time and resolution rate.
• Provide technical guidance on installation, troubleshooting, maintenance.
• Escalate complex issues and support the team in resolutions.
• Serve as main client contact for service matters.
• Manage spare parts inventory and service reports.
• Ensure SOPs, DHR, and maintenance records are kept up to date.
• Enforce safety standards and conduct field audits.

Conoscenze

Team supervision

Field service leadership

Planning & coordination

Customer communication

Technical guidance

Safety compliance

Formazione

Diploma or Higher Nitec in Electrical/Mechanical/Mechatronics

Descrizione del lavoro

ANRADUS PTE. LTD. in Singapore invites applications for a Service Supervisor to oversee field service engineers at our Tai Seng site. Working hours are Monday to Friday, 9:00 AM – 5:30 PM, with a permanent contract.

You will lead a technically skilled team, plan service visits, monitor performance, provide guidance, manage spares and documentation, and ensure safety and client satisfaction.