RNF Process & Compliance Specialist

Prudential plc

Singapore

On-site

SGD 42,000 - 64,000

Full time

14 days+
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Job summary

Prudential plc is seeking a detail-oriented administrative professional to support agency recruitment and MA system processes in Singapore. You will lodge RNF appointments on MASNET, collate RNF applications for stakeholders, and help maintain LifeAsia records.

The role involves processing terminations, updating agent details, and ensuring timely responses to inquiries. You will collaborate with cross-functional teams to optimize processes, lessen manual work through automation, and support UAT

Qualifications

  • Diploma/Degree in any discipline
  • Relevant working experience preferred
  • Familiarity with MAS regulations is a plus

Responsibilities

  • Support agency recruitment through timely and accurate lodgment of RNF appointments on MASNET.
  • Collate newly approved RNF applications to inform stakeholders and update LifeAsia records.
  • Process termination requests according to procedures, including MASNET cessation and recovery-item tracking.
  • Process change of particulars submissions for agents, including LifeAsia maintenance and MAS updates.
  • Manage teams' mailboxes to ensure timely responses to requests and queries.
  • Prepare and verify periodic reports as required.
  • Support team lead to keep SOPs up-to-date.
  • Identify opportunities to reduce manual work via automation, digitalization, or system enhancements.
  • Collaborate with stakeholders on process improvement and automation projects, including creating work requests, business requirements, and UAT testing.

Skills

Stakeholder engagement
Decision making
Adaptability
Attention to detail
Regulatory knowledge (MAS)

Education

Diploma/Degree in any discipline

Job description

Prudential plc is seeking a detail-oriented administrative professional to support agency recruitment and MA system processes in Singapore. You will lodge RNF appointments on MASNET, collate RNF applications for stakeholders, and help maintain LifeAsia records.

The role involves processing terminations, updating agent details, and ensuring timely responses to inquiries. You will collaborate with cross-functional teams to optimize processes, lessen manual work through automation, and support UAT

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