Revenue Analyst

Holiday Inn Singapore Orchard City Centre; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Holiday Inn Singapore Orchard City Centre is seeking a detail‑oriented Revenue Management professional to support the hotel's performance through regular analysis, reporting and monitoring of occupancy, ADR and RevPAR. You will work with the Revenue Manager and other departments to identify opportunities and implement revenue strategies.

Responsibilities include preparing reports, tracking market trends, monitoring distribution channels and assisting in forecasts and budgets to maximise room

Qualifications

• Diploma or degree in Hospitality Management, Business Administration or related discipline.
• 1–2 years of relevant experience in Revenue Management, Reservations or Front Office operations; fresh graduates with strong analytical skills may be considered.
• Good analytical and numerical skills, with the ability to interpret data and identify business trends.
• Proficient in Microsoft Excel; knowledge of Opera PMS and SBRP would be an advantage.

Responsibilities

• Support daily, weekly and monthly Revenue Management activities, including updating reports, analysing room booking pick-up, and maintaining data in the revenue management system (SBRP).
• Prepare and analyse reports on occupancy, ADR, RevPAR, booking pace, market trends and revenue performance.
• Monitor competitor rates, market demand and demand generators; provide insights to pricing and strategies.
• Assist in reviewing group and corporate opportunities, including booking pace and profitability.
• Monitor room inventory, rates and availability across distribution channels (OTAs, GDS, website).
• Support e-commerce and online distribution to ensure rate accuracy and compliance with IHG standards.
• Assist in preparing revenue forecasts, annual budgets and strategic business plans.
• Prepare reports for Revenue Management meetings and support strategy implementation.
• Work with Reservations, Sales, Front Office and other departments to maximise revenue opportunities.
• Provide operational support to Reservations as required.
• Undertake market research and special projects.

Skills

Analytical skills

Numerical skills

Excel

Communication skills

Interpersonal skills

Team collaboration

Education

Hospitality Management

Business Administration

Tools

Opera PMS

SBRP

Job description

Job Summary

Support the hotel's Revenue Management function through regular analysis, reporting and monitoring of business performance, market trends and distribution channels. Work closely with the Revenue Manager and other departments to identify revenue opportunities, optimise room performance and support the implementation of revenue strategies.

Key Responsibilities

• Support daily, weekly and monthly Revenue Management activities, including updating reports, analysing room booking pick-up, monitoring business trends and maintaining accurate data in the revenue management system (SBRP).
• Prepare and analyse reports on occupancy, average daily rate (ADR), RevPAR, booking pace, market trends and revenue performance.
• Monitor competitor rates, market demand and key demand generators, providing insights and recommendations to support pricing and business strategies.
• Assist in reviewing group and corporate business opportunities, including booking pace, potential revenue contribution and profitability.
• Monitor room inventory, rates and availability across distribution channels, including the hotel's website, online travel agencies (OTAs), GDS and other booking platforms.
• Support e-commerce and online distribution activities to ensure rate accuracy, availability and compliance with IHG standards.
• Assist in preparing revenue forecasts, annual budgets and strategic business plans.
• Prepare reports and analysis for Revenue Management meetings and support the implementation of agreed strategies.
• Work closely with Reservations, Sales, Front Office and other departments to maximise revenue opportunities and optimise business performance.
• Provide operational support to the Reservations team when required.
• Undertake market research, special projects and other duties as assigned.

Requirements

• Diploma or Degree in Hospitality Management, Business Administration or a related discipline.
• 1 to 2 years of relevant experience in Revenue Management, Reservations or Front Office operations. Fresh graduates with strong analytical skills may also be considered.
• Good analytical and numerical skills, with the ability to interpret data and identify business trends.
• Proficient in Microsoft Office, particularly Excel.
• Knowledge of Property Management Systems (e.g. Opera) and revenue management systems (e.g. SBRP) would be an advantage.
• Good communication and interpersonal skills, with the ability to work effectively across different departments.
• Meticulous, organised and able to manage multiple tasks in a fast‑paced environment.