Retail Team Leader - Drive Sales & Service Excellence

The Old Empire Bedding Pte Ltd; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

The Old Empire Bedding Pte Ltd, a premium bedding brand with a retail presence on Orchard Road and VivoCity, is seeking a capable leader to drive a retail team. You will focus on delivering exceptional customer service, maintaining high product knowledge, and ensuring outstanding store presentation while managing stock levels.

This role demands hands-on leadership to coach staff, optimize merchandising, and push for consistent sales growth in a fast-paced department-store environment.

Qualifications

• Experience leading a retail team.
• Strong customer service orientation.
• Good knowledge of products and sales techniques.

Responsibilities

• Lead and motivate a retail team to achieve and exceed sales targets.
• Deliver excellent customer service to enhance customer satisfaction.
• Apply product knowledge to assist customers and support sales efforts.
• Maintain clean, welcoming store presentation.
• Assist in planning merchandise displays to boost sales impact.
• Oversee stock replenishment to prevent stockouts.

Skills

Team leadership

Coaching

Customer service

Product knowledge

Merchandising

Stock management

Job description

The Old Empire Bedding Pte Ltd, a premium bedding brand with a retail presence on Orchard Road and VivoCity, is seeking a capable leader to drive a retail team. You will focus on delivering exceptional customer service, maintaining high product knowledge, and ensuring outstanding store presentation while managing stock levels.

This role demands hands-on leadership to coach staff, optimize merchandising, and push for consistent sales growth in a fast-paced department-store environment.