Retail Sales Associate — Elevate Customer Experience

The Old Empire Bedding Pte Ltd; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

The Old Empire Bedding Pte Ltd is seeking a customer-focused team member to provide outstanding service while supporting daily store operations. You will help maintain an organized, inviting retail environment and contribute to a smooth shopping experience for customers on Orchard Road and Vivo City.

Key responsibilities include handling customer inquiries, recommending products, replenishing stock, and maintaining clean displays.

Qualifications

• Experience in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to respond promptly and accurately to customer inquiries.

Responsibilities

• Deliver excellent customer service by responding promptly and accurately to customer needs and inquiries.
• Assist customers with product enquiries and provide tailored recommendations to enhance their shopping experience.
• Support daily store operations by replenishing stock to ensure product availability and smooth sales flow.
• Organize and maintain merchandise displays to create an appealing and inviting shopping environment.
• Maintain overall store cleanliness and housekeeping standards to uphold a professional retail atmosphere.
• Perform additional duties as assigned by the sales manager to support store objectives.

Skills

Customer service

Communication skills

Job description

The Old Empire Bedding Pte Ltd is seeking a customer-focused team member to provide outstanding service while supporting daily store operations. You will help maintain an organized, inviting retail environment and contribute to a smooth shopping experience for customers on Orchard Road and Vivo City.

Key responsibilities include handling customer inquiries, recommending products, replenishing stock, and maintaining clean displays.