Retail Supervisor

Persol Kelly Singapore; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A retail management company based in Singapore is seeking a Retail Supervisor. You will be responsible for managing daily operations, supervising and training staff, and ensuring high-quality customer service. The ideal candidate will have a Higher Nitec qualification, 3 years of relevant experience, and strong leadership skills. This role requires flexibility in working hours and proficiency in Microsoft Office.

Qualifications

• Minimum Higher Nitec qualification with 3 years of working experience.
• Proficient in Microsoft Office Suites.
• Proven work experience as a Retail Supervisor or similar role.

Responsibilities

• Manage the daily operations of the retail store.
• Supervise and train the staff to ensure high-quality customer service.
• Maintain inventory levels and order new products when needed.

Skills

Organizational skills

Team player

Microsoft Office proficiency

Customer service skills

Communication skills

Leadership skills

Education

Higher Nitec qualification

Job description

Job Responsibilities:

1. Manage the daily operations of the retail store
2. Supervise and train the staff to ensure high-quality customer service
3. Maintain inventory levels and order new products when needed
4. Ensure products are displayed and priced correctly
5. Monitor sales and adjust staffing levels as needed
6. Resolve customer complaints and issues in a timely and satisfactory manner
7. Ensure the store is clean, safe, and visually appealing
8. Coordinate with other departments and vendors as needed

Job Requirements:

1. Minimum Higher Nitec qualification with 3 years of working experience
2. Well organized, meticulous, good team player and detailed
3. Proficient in Microsoft Office Suites
4. Effective at prioritizing, organizing and meeting task deadlines
5. Keen to learn and possess positive
6. Proven work experience as a Retail Supervisor or similar role
7. Excellent communication and interpersonal skills
8. Strong leadership and management skills
9. Ability to work flexible hours, including evenings, weekends, and holidays
10. Knowledge of retail operations and customer service best practices