Retail Store Supervisor

PRISM+; Singapore; Vor Ort; SGD 28.000 - 40.000; Vollzeit

Zusammenfassung

PRISM+ is seeking a motivated Retail Store Supervisor to oversee daily operations of our Singapore store. You will lead the team, ensure outstanding customer service, and drive sales while maintaining store standards.

With 2–4 years in retail and at least 1 year in a supervisory role, you excel in leadership, stock control, and performance reporting, and can thrive in a fast-paced environment, including weekends and public holidays.

Qualifikationen

• Diploma or equivalent qualification required.
• 2–4 years of retail experience, with at least 1 year in a supervisory or team lead role in consumer electronics preferred.
• Strong leadership and people management skills.
• Customer-oriented mindset with good problem-solving abilities.
• Ability to work in a fast-paced retail environment, including weekends and public holidays.
• Good communication and interpersonal skills.
• Basic understanding of retail operations, inventory control, and sales reporting.

Aufgaben

• Supervise day-to-day store operations to ensure smooth and efficient functioning.
• Lead, coach, and motivate store staff to deliver high standards of customer service.
• Support the Store Manager in achieving sales targets and key performance indicators.
• Ensure excellent customer experience by handling customer enquiries, feedback, and escalations professionally.
• Monitor store presentation, visual merchandising, and stock levels in accordance with company standards.
• Assist with inventory management, stock replenishment, and stocktaking activities.
• Enforce store policies, procedures, and operational guidelines.
• Support staff scheduling, attendance tracking, and basic administrative duties.
• Assist in training new team members and onboarding store staffs.
• Ensure compliance with health, safety, and security requirements.
• Any other ad-hoc tasks as assigned by the Company.

Kenntnisse

Leadership

People management

Customer service

Communication

Interpersonal skills

Retail operations

Inventory control

Sales reporting

Ausbildung

Diploma or equivalent qualification

Jobbeschreibung

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

We are looking for a motivated and customer-focused Retail Store Supervisor to support the daily operations of our retail store. This role plays a key part in ensuring smooth store operations, delivering excellent customer service, and supporting the store team in achieving sales and operational targets.

Responsibilities

• Supervise day-to-day store operations to ensure smooth and efficient functioning.
• Lead, coach, and motivate store staff to deliver high standards of customer service.
• Support the Store Manager in achieving sales targets and key performance indicators.
• Ensure excellent customer experience by handling customer enquiries, feedback, and escalations professionally.
• Monitor store presentation, visual merchandising, and stock levels in accordance with company standards.
• Assist with inventory management, stock replenishment, and stocktaking activities.
• Enforce store policies, procedures, and operational guidelines.
• Support staff scheduling, attendance tracking, and basic administrative duties.
• Assist in training new team members and onboarding store staffs.
• Ensure compliance with health, safety, and security requirements.
• Any other ad-hoc tasks as assigned by the Company.

Requirements

• Diploma or equivalent qualification; retail or business-related fields are an advantage.
• 2–4 years of retail experience, with at least 1 year in a supervisory or team lead role preferably in the consumer electronics field.
• Strong leadership and people management skills.
• Customer-oriented mindset with good problem-solving abilities.
• Ability to work in a fast-paced retail environment, including weekends and public holidays.
• Good communication and interpersonal skills.
• Basic understanding of retail operations, inventory control, and sales reporting.