Retail Store Manager: Lead, Coach & Elevate Service

Apple; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Apple Singapore is seeking a Store Manager to lead and develop a high-performing retail team within our flagship store. You will coach staff, drive customer experiences, and execute store priorities while modeling Apple’s inclusive leadership values.

You will recruit, train, and retain talent, ensuring exceptional service and adherence to policies. The role requires effective communication, collaboration with store leadership, and a commitment to diversity and belonging in a fast-paced

Qualifications

• Experience leading teams in retail, sales, or related field.
• Proficient in local language, both written and spoken.

Responsibilities

• Lead a team and drive store performance while coaching and developing staff.
• Recruit, train and retain a diverse, high-performing team.
• Actively participate in Floor Leadership and interact with customers and team members to meet priorities.
• Address customer and team concerns, escalate when needed, and collaborate with leadership.
• Execute operational strategies to meet store goals while upholding company policies.
• Foster an inclusive environment and demonstrate Apple’s values in daily work.

Skills

Retail leadership

Customer service

Team development

Communication

Job description

Apple Singapore is seeking a Store Manager to lead and develop a high-performing retail team within our flagship store. You will coach staff, drive customer experiences, and execute store priorities while modeling Apple’s inclusive leadership values.

You will recruit, train, and retain talent, ensuring exceptional service and adherence to policies. The role requires effective communication, collaboration with store leadership, and a commitment to diversity and belonging in a fast-paced