Retail Store Associate - Sales, Merch & Customer Care

SNM CAFE PTE. LTD.; Singapore; On-site; SGD 25,000 - 36,000; Full time

Job summary

SNM CAFE PTE. LTD. seeks a proactive Store Assistant to join our team in Singapore.

You will help customers identify items, process purchases, restock the shop, and create attractive displays to drive sales and improve the overall shopping experience. The role requires proven retail sales experience, excellent customer service, and the ability to work in a fast-paced environment. You will stand for long periods, operate a POS system, and support team training and store operations in line with

Qualifications

• High school diploma or GED preferred.
• Proven retail sales experience.
• Ability to stand for extended periods.
• Experience using labeling and pricing equipment and POS software.
• Ability to work in a fast-paced environment.
• Strong organizational and communication skills.
• Exceptional customer service.
• Detail-oriented approach.
• Previous specialty retail management experience preferred.
• Retail background with management experience.
• Able to work under pressure.
• Available to work opening hours (evenings, holidays, weekends).

Responsibilities

• Assist customers in identifying and purchasing items.
• Restock the retail space and maintain stock levels.
• Create appealing merchandise displays to drive sales.
• Achieve store and personal sales targets.
• Operate cash registers and POS systems.
• Monitor data quality in sales records and collaborate on actions.
• Support staff trainings and new hire inductions.
• Deliver excellent customer service and uphold brand standards.
• Identify performance issues and escalate to Store Manager.
• Maintain visual merchandising and store cleanliness.
• Engage with customers to understand needs and preferences.
• Receive and verify shipments.

Skills

Sales experience

Customer service

Communication

Organizational skills

Detail oriented

Work under pressure

Teamwork

Time management

Stamina

Availability evenings weekends

Education

High school diploma / GED

Tools

POS software

Labeling equipment

Pricing equipment

Job description

SNM CAFE PTE. LTD. seeks a proactive Store Assistant to join our team in Singapore.

You will help customers identify items, process purchases, restock the shop, and create attractive displays to drive sales and improve the overall shopping experience. The role requires proven retail sales experience, excellent customer service, and the ability to work in a fast-paced environment. You will stand for long periods, operate a POS system, and support team training and store operations in line with