Retail Service Assistant – Changi

IET PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

IET PTE. LTD. in Singapore is seeking a capable retail professional to manage sales transactions and POS payments, maintain inventory accuracy, and support promotions and daily operations in a busy retail environment.

You will handle stock replenishment, keep displays appealing, perform opening/closing handovers, and assist customers to ensure a smooth shopping experience. Flexibility to work weekends and public holidays is required.

Qualifications

• Experience in retail, customer service, or hospitality is preferred.
• Strong communication skills for clear customer and team interaction.
• Ability to manage sales transactions, stock control and basic records.
• Flexibility to work rostered shifts, including weekends and public holidays.

Responsibilities

• Process sales and POS payments accurately to ensure smooth customer transactions.
• Perform daily sales reconciliation to maintain accurate financial records.
• Replenish merchandise and verify stock levels to maintain inventory accuracy.
• Maintain detailed inventory records to support stock management.
• Keep retail areas and product displays clean and visually appealing to enhance customer experience.
• Execute opening, closing, and shift handover procedures to ensure operational continuity.
• Support promotional activities by preparing displays and assisting customers.
• Report operational issues promptly to enable timely resolution.

Skills

Retail experience

Customer service

Communication

Stock control

Operations records

Job description

Job Summary

You will manage sales transactions, maintain inventory and ensure a clean retail environment while supporting promotions and operational processes in a retail setting.

Responsibilities

• Process sales and POS payments accurately to ensure smooth customer transactions
• Perform daily sales reconciliation to maintain accurate financial records
• Replenish merchandise and verify stock levels to maintain inventory accuracy
• Maintain detailed inventory records to support stock management
• Keep retail areas and product displays clean and visually appealing to enhance customer experience
• Execute opening, closing, and shift handover procedures to ensure operational continuity
• Support promotional activities by preparing displays and assisting customers
• Report operational issues promptly to enable timely resolution

Preferred competencies and qualifications

• Experience in retail, customer service, or hospitality to support effective customer interactions
• Strong communication skills to engage with customers and team members clearly
• Ability to manage sales transactions, stock control, and basic operational record-keeping
• Flexibility to work rostered shifts, including weekends and public holidays