Retail Sales Representative

Sprint-Cass Pte Ltd; Singapore; On-site; SGD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Inclusive work environment

Job summary

Sprint-Cass Pte Ltd at Changi Airport is seeking a customer-service oriented retail associate to help travelers choose products and provide friendly recommendations. The role focuses on delivering high-quality service and meeting sales targets in a busy airport environment.

You will support in-store operations, maintain merchandise displays, and handle customer queries with a diplomatic approach. The position requires energy, good grooming, and the ability to work retail hours across Terminal

Qualifications

• Secondary education and tech savvy.
• Willing to learn with a positive attitude.
• Outgoing, target-driven and results-oriented.
• Energetic and sales-oriented.
• Able to work retail hours.

Responsibilities

• Understand customers’ needs and recommend relevant products.
• Assist in-store operations and manage displays and inventory.
• Resolve customer complaints in a diplomatic and effective manner.
• Escalate issues to Store Manager as needed.

Skills

Customer service

Sales

Communication

Teamwork

Education

Secondary education

Job description

Job Description

1. Understanding customers’ expectations and assisting them in selecting and purchasing the relevant products to their needs by providing relevant and accurate product recommendations/demonstration
2. Support in-store operational activities
3. Maintain and manage merchandise displays and inventory
4. Discuss issues encountered with Store Manager and/or Retail Operation Manger
5. Ensure customer complaints (service-related) are resolved in a diplomatic and effective manner
6. Any other duties as and when assigned

Job Requirements

• Secondary education and tech savvy
• Willing to learn, positive working attitude and confident
• Outgoing personality, target driven and result oriented
• Energetic, well groomed, sales and customer service oriented
• Able to work retail hours
• Working Location: Changi Airport Terminal 1,2,3 or 4

Additional Notes

At Sprint-Cass Pte Ltd, we value our employees and offer a range of benefits to support their professional and personal growth. These include competitive remuneration, opportunities for career development, and a collaborative and inclusive work environment.