Retail Sales Associate

COENS ENERGY PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

COENS ENERGY PTE. LTD. in Singapore seeks an enthusiastic eyewear retail associate to deliver a welcoming shopping experience, understand vision needs, and guide customers through frame and lens choices.

You will explain features, pricing and promotions, strive to hit sales targets, handle transactions, and collaborate with opticians and store managers to ensure a smooth customer journey.

Qualifications

• Retail/customer-service experience is useful; fresh graduates/no experience may apply.
• Good communication and interpersonal skills.
• Customer-focused and able to work toward sales targets.
• Willingness to learn about eyewear and basic vision-care products.
• Able to work retail shifts, including weekends/public holidays.
• Team player with good attention to detail.

Responsibilities

• Greet and assist customers and provide a welcoming shopping experience.
• Understand customers’ vision needs, preferences, and budget.
• Recommend suitable frames, lenses, sunglasses and other eyewear products.
• Explain product features, benefits, pricing and promotions.
• Achieve individual/store sales targets and support upselling.
• Maintain customer records, prescriptions, work orders and payments.
• Process sales transactions through the POS system.
• Assist with inventory, receiving and stocking merchandise.
• Maintain attractive product displays and overall store cleanliness.
• Handle customer questions, complaints and returns professionally.
• Work closely with opticians, optometrists and store managers.
• Support eye-care services and help customers through the eyewear-selection process.

Skills

Communication

Interpersonal skills

Sales mindset

Team player

Tools

POS system

Job description

• Greet and assist customers and provide a welcoming shopping experience.

• Understand customers’ vision needs, preferences, and budget.

• Recommend suitable frames, lenses, sunglasses and other eyewear products.

• Explain product features, benefits, pricing and promotions.

• Achieve individual/store sales targets and support upselling.

• Maintain customer records, prescriptions, work orders and payments.

• Process sales transactions through the POS system.

• Assist with inventory, receiving and stocking merchandise.

• Maintain attractive product displays and overall store cleanliness.

• Handle customer questions, complaints and returns professionally.

• Work closely with opticians, optometrists and store managers.

• Support eye-care services and help customers through the eyewear-selection process. LinkedIn+1

Requirements

• Retail/customer-service experience is useful; some current listings state fresh graduates/no experience may apply.

• Good communication and interpersonal skills.

• Customer-focused and comfortable working toward sales targets.

• Willingness to learn about eyewear and basic vision-care products.

• Able to work retail shifts, including weekends/public holidays.

• Team player with good attention to detail.