Eyewear Retail Associate — Sales & Customer Experience

FashionUnited; Singapore; On-site; SGD 28,000 - 45,000; Full time

Benefits offered by this job

Medical benefits

Employee Shareholding Program

Flexible working

Paid time off

Team-building events

Volunteer opportunities

Job summary

EssilorLuxottica Singapore is seeking a Retail Associate to support the store team in delivering an exceptional customer experience. You will participate in opening/closing, merchandising, and assisting customers to select sunglasses and frames while aiming to meet sales goals.

The role emphasizes professionalism, strong communication, and the ability to build lasting customer relationships across the network, with opportunities for training and career growth within a global eyewear leader.

Qualifications

• Passionate, friendly and cheerful disposition.
• Proactive, responsible, team player.
• Excellent interpersonal and communication skill.
• Build lasting relationship with customers.
• Communicative and knowledgeable.
• Organised and detail-oriented.
• Highly adaptable and independent.
• Able to rotate around different retail store location.
• Able to commit retail hours.
• Able to work on weekend and public holidays.
• Sales and target driven.

Responsibilities

• Deliver excellent customer service and demonstrate a high degree of professionalism.
• Build a strong and returning customer base and rapport.
• Drive and meet weekly and monthly sales targets.
• Assist customers in choosing suitable sunglasses and frames.
• Open and close the store according to established guidelines.
• Attend product trainings whenever necessary.
• Perform core administrative functions.
• Network effectively with internal and external stakeholders.
• Any other duties assigned.

Skills

Sales skills

Customer service

Interpersonal skills

Communication

Team player

Detail-oriented

Adaptable

Job description

EssilorLuxottica Singapore is seeking a Retail Associate to support the store team in delivering an exceptional customer experience. You will participate in opening/closing, merchandising, and assisting customers to select sunglasses and frames while aiming to meet sales goals.

The role emphasizes professionalism, strong communication, and the ability to build lasting customer relationships across the network, with opportunities for training and career growth within a global eyewear leader.