Retail Sales Assistant

Ave Avenue Pte Ltd; Singapore; In loco; SGD 24.000 - 32.000; Tempo pieno

Descrizione del lavoro

Ave Avenue Pte Ltd in Singapore is seeking a friendly Retail Associate to help run day-to-day store operations and understand customer needs, recommending items that best fit their preferences. You will manage shipments, set up displays, restock items, assist shoppers, and process payments at the POS, all while maintaining showroom cleanliness and delivering excellent service.

This full-time role requires commitment with no concurrent employment and strong knowledge of store items to provide

Competenze

• Customer service experience preferred.
• Good communication and listening skills.

Mansioni

• Receiving, processing, and organizing shipments and deliveries accordingly
• Setting up merchandise display in the showroom
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
• Assisting customers in locating desired shop items
• Informing customers of shop promotions to encourage purchases
• Performing regular price audits to identify and correct price discrepancies
• Performing housekeeping to ensure the cleanliness of the showroom
• Addressing customers' queries and identify their needs
• Addressing and resolving customers complaints in a professional manner
• Processing customer payments using the shop's Point of Sale (POS) system

Conoscenze

Customer service

Communication

Descrizione del lavoro

About the role

As a Retail Associate, your goal is to ensure the smooth running of in-store retail operations and to identify customers' needs and recommend suitable shop items that best satisfy their needs by applying effective communication skills and exceptional customer service.

Key responsibilities

• Receiving, processing, and organizing shipments and deliveries accordingly
• Setting up merchandise display in the showroom
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines
• Assisting customers in locating desired shop items
• Informing customers of shop promotions to encourage purchases
• Performing regular price audits to identify and correct price discrepancies
• Performing housekeeping to ensure the cleanliness of the showroom
• Addressing customers' queries and identify their needs
• Addressing and resolving customers complaints in a professional manner
• Processing customer payments using the shop's Point of Sale (POS) system

About you

• Able to commit fully with no concurrent employment or side projects
• Maintain an in-depth knowledge of store items to provide advice and recommendations as needed

About us

We are a Singapore-based home fixtures and accessories company, dealing with mainly Lightings, Fans, Bathroom wares, Kitchen Sinks and Faucets. We have a Retail Showroom and presence in the Ecommerce platform.