Retail Operations & Sales Specialist

W NETWORK PRIVATE LIMITED; Singapore; On-site; SGD 32,000 - 46,000; Full time

Job summary

W NETWORK PRIVATE LIMITED seeks a hands-on Retail Operations Assistant to support Roborock and Laifen brand stores and events in Singapore. You will coordinate daily operations, stock movements, order fulfilment and promotional activities while delivering friendly customer service.

This role includes store coverage at Jurong Point and Funan, handling sales duties, POS support, and basic order processing. You should be comfortable with administration and liaising with vendors to help hit store

Qualifications

• 1–3 years of experience in retail operations or related roles.
• Comfortable with administrative coordination and customer-facing sales duties.
• Able to work independently, prioritise tasks and follow through on issues.
• Confident engaging customers and achieving sales targets.
• Familiar with POS systems and basic spreadsheets; Shopify experience is an advantage.

Responsibilities

• Retail Operations Support: coordinate daily store activities, scheduling, stock replenishment and transfers; follow up on orders and resolve delivery issues; support POS troubleshooting and order processing; maintain records and reports; coordinate with vendors and internal teams.

Skills

Customer interaction

POS systems

Merchandising

Communication

Teamwork

English proficiency

Mandarin (basic)

Tools

Shopify

Spreadsheets

Job description

W NETWORK PRIVATE LIMITED seeks a hands-on Retail Operations Assistant to support Roborock and Laifen brand stores and events in Singapore. You will coordinate daily operations, stock movements, order fulfilment and promotional activities while delivering friendly customer service.

This role includes store coverage at Jurong Point and Funan, handling sales duties, POS support, and basic order processing. You should be comfortable with administration and liaising with vendors to help hit store