Retail Operations Manager - Inventory, Service & Staff

ROYAL SPEED HR PTE. LTD.; Singapore; On-site; SGD 42,000 - 70,000; Full time

Job summary

ROYAL SPEED HR PTE. LTD. seeks an experienced Store Operations Manager to oversee daily retail activities and supervise staff. You will ensure proper opening/closing, manage inventory, and coordinate with suppliers to keep stock optimal while driving revenue through effective merchandising and customer service.

The role requires strong leadership, knowledge of POS systems, and the ability to maintain high standards across all store areas, including safety and hygiene compliance.

Qualifications

• Oversee daily retail store operations and supervise staff.
• Ensure opening/closing procedures are followed with accuracy.
• Monitor sales performance and implement revenue strategies.
• Maintain stock levels and inventory accuracy.
• Coordinate with suppliers for purchasing and deliveries.

Responsibilities

• Supervise retail staff, cashiers, and store assistants.
• Prepare staff duty rosters and manage manpower scheduling.
• Train employees on customer service, POS systems, store procedures, and hygiene standards.
• Ensure excellent customer service and handle feedback or complaints professionally.
• Monitor cash handling, daily sales collection, and financial reporting.
• Take overall responsibility for smooth day-to-day store operations.

Skills

Retail operations management

Staff supervision

Customer service

Cash handling

POS systems operation

Stock control

Revenue optimization

Tools

POS systems

Retail software

Job description

ROYAL SPEED HR PTE. LTD. seeks an experienced Store Operations Manager to oversee daily retail activities and supervise staff. You will ensure proper opening/closing, manage inventory, and coordinate with suppliers to keep stock optimal while driving revenue through effective merchandising and customer service.

The role requires strong leadership, knowledge of POS systems, and the ability to maintain high standards across all store areas, including safety and hygiene compliance.