Retail Operations Intern (m/f/d)

BIRKENSTOCK; Singapore; On-site; SGD 16,000 - 22,000; Full time

Job summary

Birkenstock is seeking a motivated Retail Operations Intern in Singapore to support store performance, operations, and retail projects. You will gain hands-on experience in data analysis, process improvement, and cross-functional collaboration across markets.

The role emphasizes analytical skills, organizational ability, and strong communication while contributing to store efficiency and customer experience. Bachelor’s-level study in business/retail is preferred.

Qualifications

• Analytical mindset with comfort using data and Excel.
• Strong organizational skills and attention to detail.
• Clear communication and collaborative mindset.

Responsibilities

• Store Performance: support monitoring of sales, KPIs and store operations.
• Operations & Compliance: assist with store audits and adherence to brand standards.
• Project Support: coordinate retail projects with stakeholders.
• Process Improvement: help optimize workflows and update SOPs.
• Data & Reporting: assist in reporting and deriving insights to improve outcomes.

Skills

Analytical Skills

Organization

Communication

Mindset & Passion

Education

Bachelor's degree in business

Bachelor's degree in Retail Management

Bachelor's degree in Marketing

Job description

BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 7100 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

Join Birkenstock as a Retail Operations Intern and support store performance, operational excellence, and retail projects while gaining hands‑on experience in data analysis, process improvement, and cross‑functional collaboration across markets.

YOUR SHOES TO FILL

• Store Performance: Support monitoring of sales, KPIs, and store operations while identifying gaps and assisting in improving efficiency and customer experience
• Operations & Compliance: Assist with store audits, ensure adherence to brand standards, and support implementation of operational guidelines and procedures
• Project Support: Help coordinate retail projects such as store openings, stock takes, and operational initiatives with internal and external stakeholders
• Process Improvement: Contribute to optimizing workflows, updating SOPs, and improving store operations across inventory, staffing, and execution
• Data & Reporting: Support reporting, analyze performance data, and assist in generating insights to improve operational and business outcomes

YOUR WALK OF LIFE

• Education: Currently pursuing a bachelor’s degree in business, Retail Management, Marketing, or a related field
• Analytical Skills: Comfortable working with data and Excel, with an interest in performance tracking and reporting
• Organization: Detail‑oriented and well‑organized, able to manage multiple tasks in a fast‑paced environment
• Communication: Strong interpersonal skills to collaborate with cross‑functional teams
• Mindset & Passion: Proactive, hands‑on, and eager to learn, with a strong interest in retail operations and customer experience

We Offer

BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is.