RETAIL MANAGER

almadina pte. ltd.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

almadina pte. ltd. is seeking a Bakery Retail Manager to oversee all aspects of bakery operations in our Singapore store. You will lead staff, manage inventory, drive sales targets, and ensure top-notch customer service while maintaining clean, inviting displays.

This role requires strong leadership, financial awareness, and a hands-on approach to food safety and product presentation, ensuring consistent quality and compliance with company policies.

Qualifications

• Experience leading bakery staff and managing schedules.
• Experience with budgeting, cash handling, and inventory management.
• Strong customer service orientation and ability to oversee daily bakery operations.
• Knowledge of food safety regulations and sanitation practices.

Responsibilities

• Staff Management: Recruiting, training, scheduling and motivating bakery staff to provide excellent customer service and achieve store goals.
• Sales and Finance: Monitoring financial records, managing cash flow, achieving sales targets, and analyzing business data to improve performance.
• Inventory Control: Managing inventory levels, ordering supplies, and ensuring products are fresh and well-organized to prevent shortages.
• Operations: Overseeing daily operations, maintaining store cleanliness, and ensuring that baked goods are prepared, displayed, and sold efficiently.
• Customer Service: Ensuring customer satisfaction by handling inquiries and complaints and maintaining a welcoming atmosphere.
• Compliance: Implementing and maintaining safety measures, adhering to food safety regulations, and following company policies.

Skills

Leadership & Communication

Financial Acumen

Problem-Solving

Technical Knowledge

Customer Service

Job description

Job Description & Requirements

A bakery retail manager isresponsible for overseeing all aspects of bakery operations, including staff management, inventory and supply ordering, sales targets, customer service, and financial record-keeping, all while maintaining a clean and appealing environment for customers and ensuring the production of high-quality baked goods. They combine leadership and communication skills with an understanding of baking, inventory, and finances to ensure the bakery meets its business goals.

Key Responsibilities

• Staff Management:Recruiting, training, scheduling, and motivating bakery staff to provide excellent customer service and achieve store goals.
• Sales and Finance:Monitoring financial records, managing cash flow, achieving sales targets, and analyzing business data to improve performance.
• Inventory Control:Managing inventory levels, ordering supplies, and ensuring products are fresh and well-organized to prevent shortages.
• Operations:Overseeing daily operations, maintaining store cleanliness, and ensuring that baked goods are prepared, displayed, and sold efficiently.
• Customer Service:Ensuring customer satisfaction by handling inquiries and complaints and maintaining a welcoming atmosphere.
• Compliance:Implementing and maintaining safety measures, adhering to food safety regulations, and following company policies.

Required Skills

• Leadership & Communication:To motivate staff and manage the team effectively.
• Financial Acumen:For managing budgets, inventory costs, and financial records.
• Problem-Solving:To resolve customer complaints and address operational challenges.
• Technical Knowledge:Understanding of bakery operations, food safety, and product display.
• Customer Service:A strong focus on ensuring a positive customer experience.