Retail Fashion Trainee: Elevate Customer Experience

BENJAMIN BARKER AUST PTE. LTD.; Singapore; On-site; SGD 24,000 - 42,000; Full time

Job summary

A retail fashion company in Singapore is seeking a Retail Fashion Advisor to enhance customer service and exceed expectations. The role requires engaging with customers, providing in-depth product information, and handling order fulfillment. Candidates must have retail experience and the ability to operate in a fast-paced environment. The advisor will represent the company as the first point-of-contact in the store and be responsible for service excellence and operational procedures.

Qualifications

• Retail experience is essential for the role.
• Ability to identify and follow up on customer concerns.
• Ensure adherence to service standards and importance of service recovery.

Responsibilities

• Exceed customer expectations by listening to their needs.
• Engage in innovation and productivity initiatives.
• Be the first point-of-contact in store and represent the organization.

Skills

Retail experience

Customer service orientation

Job description

A retail fashion company in Singapore is seeking a Retail Fashion Advisor to enhance customer service and exceed expectations. The role requires engaging with customers, providing in-depth product information, and handling order fulfillment. Candidates must have retail experience and the ability to operate in a fast-paced environment. The advisor will represent the company as the first point-of-contact in the store and be responsible for service excellence and operational procedures.