Retail Cashiers

Best Denki; Singapore; On-site; SGD 19,000 - 23,000; Full time

Benefits offered by this job

Medical and dental

Staff discounts

Annual leave 10 days

On-the-job training

Job summary

BEST DENKI in Singapore is seeking Retail Cashiers to uphold high customer service standards, operate sales transactions accurately, and safeguard company assets in a fast-paced store.

Flexibility to rotate shifts including weekends and public holidays is required, along with basic English proficiency for customer interactions and teamwork. Benefits include medical and dental coverage, staff discounts, and a mentorship program.

Qualifications

• Ability to work full shifts, weekends, and public holidays.
• Basic proficiency in spoken and written English.

Responsibilities

• Operate POS to process sales transactions accurately and efficiently.
• Deliver outstanding customer service and address customer needs promptly.
• Maintain cleanliness and orderliness of the cashier counter and surrounding areas.
• Manage cashier supplies and inventory such as bags, receipts, and paper.
• Promote Best Denki membership via the mobile app and assist in product and warranty sales.

Skills

Customer service

Basic English

Job description

Company Overview

BEST DENKI is Japan's largest electrical and electronics retailer with a strong presence in Singapore and Southeast Asia. Established in 1953, it offers a wide range of household appliances and audio-visual products, focusing on customer-oriented service and quality retail experiences.

Job Summary

Retail Cashiers maintain high customer service standards, operate sales transactions accurately and efficiently, manage cash register duties, and safeguard company assets in a fast-paced retail environment.

Responsibilities

• Operate Point-of-Sales (POS) equipment to process sales transactions accurately and efficiently
• Deliver outstanding customer service by assisting customers and addressing their needs promptly
• Maintain cleanliness and orderliness of the cashier counter and surrounding store areas
• Manage inventory of cashier supplies such as plastic bags, PAID stickers, NETS paper, audit rolls, and credit card machine materials
• Perform housekeeping duties to ensure the store environment is clean and welcoming
• Promote and encourage customers to sign up for Best Denki membership via the mobile app
• Assist in sales of products and extended warranty offerings
• Safeguard company assets by following cash handling and security procedures set by the company
• Adapt to rotating shifts including full shifts, weekends, and public holidays
• Communicate effectively in Basic English to support customer interactions and work well with the team

Required competencies and certifications

• Ability to work full shifts, weekends, and public holidays
• Basic proficiency in spoken and written English

Preferred competencies and qualifications

• Pleasant personality with a genuine aptitude for customer service
• Good communication skills and ability to multitask in a fast-paced environment

Other Information

Salary and Allowances:

• Basic salary: $2,100 (Locals) / $1,700 (Non-Locals)
• Public Holiday Allowance: $100
• Attendance Allowance (After Confirmation): $60

Work Arrangements

• 6 off days per month
• Minimum 6 full shifts per month
• 5-6-5-6 work schedule cycle (work 6 days every alternate week)

Work Shifts

• Morning: 9:30am to 5:30pm (1-hour lunch break)
• Afternoon: 2:00pm to 10:00pm (1-hour dinner break)
• Full Shift: 9:30am to 10:00pm (1.5 hours meal breaks

Probation Period: 3 months

Staff Benefits

• 10 days annual leave (pro-rated if less than one year)
• Medical and dental benefits
• Staff discounts
• On-the-job training with supervisor and manager mentorship

Stores Available

• East/Northeast: Parkway Parade (Marine Parade MRT), Waterway Point (Punggol MRT)
• Central: Bishan Junction 8 (Bishan MRT), Ngee Ann City (Orchard MRT), Great World City (Great World City MRT), Plaza Singapura (Dhoby Ghaut MRT), VivoCityMall (Harbourfront MRT)
• West: IMM Mall (Jurong East MRT)