Retail Associate, Retail & Lifestyle - Night Safari (Part-time)

Mandai Wildlife Group; Singapore; On-site; SGD 20,088 - 27,900; Full time

Job summary

Mandai Wildlife Group is seeking a retail associate to provide exceptional customer service and maintain store standards at our wildlife parks in Singapore. The role involves engaging with guests, ensuring product knowledge, and driving sales through effective upselling.

The candidate should possess minimum GCE 'N' levels and have experience in the retail industry, along with good communication skills. Availability to work on weekends and public holidays is necessary.

This position offers a unique opportunity to work in a vibrant wildlife setting.

Qualifications

• Service oriented with good communication skills.
• Experience in the retail industry is preferred.

Responsibilities

• Deliver exceptional customer services to guests.
• Maintain store cleanliness and tidy displays.
• Operate point‑of‑sales system accurately.

Skills

Service oriented

Good communication skills

Education

Minimum GCE 'N' levels

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renowned wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities

• Uphold and demonstrate Mandai Wildlife Group values– ETHICS (Excellence, Teamwork, Hospitality, Integrity, Care for Wildlife, Sustainability).
• Deliver exceptional customer services to guests and answer guest queries on store/park related matters.
• Acquire and demonstrate product knowledge and recommend suitable merchandise to guests.
• Ensure prices are reflected correctly on price tags.
• Maintain the visual displays of merchandise.
• Stay up-to-date and share relevant park membership, conservation efforts and related information with guests to provide a holistic experience.
• Work with supervisors to drive sales and seize opportunities in upselling products.
• Process stock count and receiving of stocks.
• Maintain store cleanliness and tidy displays, ensuring inventory is stocked in a timely manner.
• Operate point‑of‑sales system and ensure accuracy in sales and inventory in compliance with standard operating procedures.
• Other relevant duties as assigned.

Job Requirements

• Minimum GCE 'N' levels with experience in retail industry.
• Service oriented with good communication skills.
• Able to work on weekends and public holidays.