Retail Associate

5G-Starlink Pte.; Singapore; On-site; SGD 22,000 - 31,000; Full time

Job summary

Adidas Singapore is seeking a customer‑focused retail associate to drive store sales while delivering exceptional service. You will build rapport with customers, learn product details, and promote in‑store promotions to meet targets.

Maintain visual merchandising and handle POS accurately, while staying presentable and reliable in a fast-paced retail environment. You will join a team that values teamwork, integrity, and customer-centricity, with opportunities to grow in a global sports brand.

Qualifications

• Experience in Retail / Sales
• Preferably 3–6 months in apparel/fashion/FMCG Retail
• Exposure: Sports, Fashion
• Education: Secondary / Certificate in Retail Management

Responsibilities

• Achieve individual and/or shared sales target assigned.
• Provide excellent customer service.
• Build rapport and customer loyalty.
• Proactively follow-up on customer queries and needs.
• Responds positively to customer complaints.
• Uses in-store interactive tools and product promotions to drive sales.
• Commitment to team roster and positive attendance record.
• Keeping abreast of latest sports news (or trends in fashion) to possess in-depth product knowledge.
• Ensure that visual merchandising standards are adhered to at all times.
• To operate POS efficiently and maintain a high standard of accuracy.
• Be presentable at all times in the selling area, adhering to grooming standards.
• To keep the store environment clean, neat and tidy.
• To replenish merchandise, conduct stock check and manage fitting room or stock room.
• Adhere to company retail standards, operation procedure and policy.

Skills

Customer service

Sales targets

POS operation

Product knowledge

Visual merchandising

Outlook

Word

Excel

PowerPoint

Education

Secondary / Certificate in Retail Management

Tools

Outlook

Word

Excel

PowerPoint

Job description

Job Information

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in Singapore within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in a career at adidas.

Purpose / Mission

To achieve store sales target by providing excellent customer service.

Accountabilities

Primary

• Achieve individual and/or shared sales target assigned.


• Provide excellent customer service.


• Build rapport and customer loyalty.


• Proactively follow-up on customer queries and needs.


• Responds positively to customer complaints.


• Uses in-store interactive tools and product promotions to drive sales.


• Commitment to team roster and positive attendance record.


• Keeping abreast of latest sports news (or trends in fashion) in order to possess in-depth product knowledge and communicate to customers effectively.


• Ensure that visual merchandising standards are adhered to all times.


• To operate POS efficiently and maintain a high standard of accuracy.


• Be presentable at all times in the selling area, adhering to grooming standards.

Secondary

• To keep the store environment clean, neat and tidy.


• To replenish merchandise, conduct stock check and manage fitting room or stock room.


• Adhere to company retail standards, operation procedure and policy.

Professional Background / Experience

Functional: Experience in Retail / Sales

Industry: Preferably 3-6 months in apparel/ fashion/ FW or FMCG Retail

Exposure: Sports, Fashion

Education: Secondary / Certificate in Retail Management

IT Skills

• Outlook: Intermediate


• Word: Intermediate


• Excel: Intermediate


• Powerpoint: Intermediate

Language Skills

English: Good Local Language: Good

Company Culture

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETES MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

COURAGE

Speak up when you see an opportunity; step up when you see a need..

OWNERSHIP

Pick up the ball. Be proactive, take responsibility and follow-through.

INNOVATION

Elevate to win. Be curious, test and learn new and better ways of doing things.

TEAMPLAY

Win together. Work collaboratively and cultivate a shared mindset.

INTEGRITY

Play by the rules. Hold yourself and others accountable to our companys standards.

RESPECT

Value all players. Display empathy, be inclusive and show dignity to all.