Retail Assistant (Electrical & Computer Department)

Harvey Norman; Singapore; On-site; SGD 20,000 - 28,000; Full time

Benefits offered by this job

Training Provided

Basic Salary + Commission

5 Days per Week (including weekends &"

Job summary

Harvey Norman Singapore is seeking a Retail Assistant for the Electrical & Computer Department to provide excellent customer service, recommend products, and help customers achieve their technology goals.

You will assist walk-in customers, offer unbiased product advice on electronics and IT items, maintain store standards, and work towards sales targets with basic salary plus commission. Weekend shifts are required.

Experience in consumer electronics is an advantage; training is provided.

Qualifications

• Minimum 1 year of experience in the retail industry.
• Experience in consumer electronics, electrical appliances, computers, or related retail sales is an advantage.
• Minimum GCE 'N' Level or equivalent.
• Customer-oriented with good communication and interpersonal skills.
• Able to work under pressure and achieve sales targets.
• Able to work retail hours, including weekends and public holidays.
• Positive attitude, self-motivated, and a team player.

Responsibilities

• Attend to walk-in customers on enquiries, purchases, or any assistance required.
• Provide shoppers with professional and unbiased sales and product advice on electrical appliances, IT products, and related accessories.
• Always maintain and provide a high level of customer service.
• Provide prompt follow-up on customer enquiries, issues, and delivery arrangements.
• Carry out daily housekeeping before store opening and during operating hours when necessary.
• Ensure products are well merchandised, price tickets are displayed in accordance with company guidelines, and display areas are clean and tidy.
• Achieve KPIs and monthly Sales/Gross Profit targets set by the company.
• Drive product care, warranties, and attachment sales while achieving weekly and monthly sales targets.
• Participate in ad hoc duties, events, and promotional activities assigned by management.
• Follow company guidelines on dress code, personal grooming, name tag, and required badges during operating hours.
• Adhere to company policies, code of conduct, and operational procedures.

Job description

Key Highlights

• 5 Days per Week (including weekends & Public Holidays)
• Training Provided
• Basic Salary + Commission

We are seeking for a Retail Assistant (Electrical & Computer Department) to provide excellent customer service, recommend products, and achieve sales targets while creating a positive shopping experience for customers.

Key Responsibilities

• Attend to walk-in customers on enquiries, purchases, or any assistance required.
• Provide shoppers with professional and unbiased sales and product advice on electrical appliances, IT products, and related accessories.
• Always maintain and provide a high level of customer service.
• Provide prompt follow-up on customer enquiries, issues, and delivery arrangements.
• Carry out daily housekeeping before store opening and during operating hours when necessary.
• Ensure products are well merchandised, price tickets are displayed in accordance with company guidelines, and display areas are clean and tidy.
• Achieve KPIs and monthly Sales/Gross Profit targets set by the company.
• Drive product care, warranties, and attachment sales while achieving weekly and monthly sales targets.
• Participate in ad hoc duties, events, and promotional activities assigned by management.
• Follow company guidelines on dress code, personal grooming, name tag, and required badges during operating hours.
• Adhere to company policies, code of conduct, and operational procedures.

Requirements

• Minimum 1 year of experience in the retail industry.
• Experience in consumer electronics, electrical appliances, computers, IT products, or related retail sales will be an advantage.
• Minimum GCE 'N' Level or equivalent.
• Customer-oriented with good communication and interpersonal skills.
• Able to work under pressure and achieve sales targets.
• Able to work retail hours, including weekends and Public Holidays.
• Positive attitude, self-motivated, and a team player.