Resume Booster! Banking Telesales Officer (Basic+ Uncapped comms!)

PERSOL; Singapore; On-site; SGD 27,000 - 32,000; Full time

Benefits offered by this job

Uncapped incentive

Job summary

PERSOL Singapore Pte Ltd is seeking a Loan Telesales Officer to promote unsecured facilities to our existing customer base via telemarketing. The role is a 12-month contract based in Newton, with working hours from 09:00 to 18:00, including a one-hour lunch break.

You will be responsible for meeting productivity and sales targets, maintaining customer relationships, and ensuring compliance with internal rules and regulatory requirements.

Qualifications

• Promote unsecured facilities to existing customers via telemarketing.
• Meet productivity targets and sales targets by the distribution channel.
• Maintain good understanding of customers and follow up on requests.

Responsibilities

• Customer Service Management: ensure service delivery standards and clear product information.
• Control and Compliance Management: adhere to engagement rules and regulatory requirements.

Skills

Telemarketing

Sales targets

Customer service

Job description

Loan Telesales Officer

12 Months contract

Basic $2,650 + uncapped Incentive

Working Location: Newton

Working Hours: 09:00 hrs - 18:00 hrs (inclusive of 1-hour lunch break)

Job Description:

To Promote Unsecured Facilities to our existing customer base via Telemarketing Services.

Key Accountabilities

• To meet all set productivity targets required by the business including call productivity targets
• To meet all set sales targets of required accounts / volume by the Distribution channel
• To maintain a good understanding of both customers and business needs by following up on customer request, feedback and establishing good working relationship with team members
• To ensure prompt follow up with customers when required by call of duty

Responsibilities

1. Customer Service Management

• Ensure standard of service delivery is met, ensure all information provided to customer are clear and concise.
• Ensure customer knows exact product features / benefits before he applies for the product.

2. Control and Compliance Management

• Ensure adherence of all established rules of engagement before, during and after sales duties.
• Achieve all internal and external regulatory requirements necessary to obtain an acceptable rating as defined by the Bank.
• No customer information is allowed to be shared / revealed to any third party at all times.

PERSOL Singapore Pte Ltd UEN No. 200007268E EA License No. 01C4394 EA Registration No. R23117785 (Lok Ding Hann)

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