Restaurants Manager - Country Club

Private Advertiser; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent restaurant operator in Singapore is seeking an experienced F&B Manager to oversee restaurant operations. Responsibilities include managing staff, ensuring high-quality service, and optimizing costs. Ideal candidates will have over 8 years of relevant experience, strong leadership skills, and the ability to work under pressure. This role offers the opportunity to excel in a dynamic environment while shaping guest experiences and maintaining operational excellence.

Qualifications

• Min 8 years of relevant F&B managerial experience.
• Ability to lead a big team of F&B staff.
• Strong planning and organization skills.

Responsibilities

• Oversee and manage all areas of the restaurant.
• Ensure consistent high quality of service.
• Respond to complaints and resolve issues.

Skills

Leadership

Team Player

Customer Service

Problem Solving

Job description

Duties and Responsibilities

• Oversee and manage all areas of the restaurant and make final decisions on matters of importance.
• Adhere to company standards and service levels to increase sales and minimize costs, including beverage, supply, utility, and labour costs.
• Responsible for ensuring consistent high quality of service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Estimate beverage costs.
• Ensure positive guest service in all areas.
• Respond to complaints, taking any appropriate actions to convert dissatisfied guests into return guests.
• Investigate and resolve complaints concerning food quality and service.
• Ensure that proper security procedures are in place to protect employees, guests, and company assets.
• Ensure a safe working and guest environment; to reduce the risk of injury and accident.
• Manage shifts which include: daily decision making, scheduling, planning, while upholding standards, product quality, and cleanliness.
• Provide direction to employees regarding operational and procedural issues.
• Maintain an accurate and up-to-date plan of restaurant staffing needs.
• Prepare schedules and ensure that the restaurant is sufficiently staffed for all shifts.
• Maintain a cordial working relationship with all co-workers, to foster and promote a cooperative and harmonious working environment which is conducive to maximum employee morale, productivity, and efficiency/effectiveness
• Attend F&B meeting.
• Attend HOD meeting in the absence of Executive Chef/Senior F&B Ops Manager.

Minimum Requirements

• Min 8 years of relevant F&B managerial experience and able to lead a big team of F&B staff.
• Good business awareness
• Good team player and strong leadership skills
• Strong planning and organisation skills
• Ability to work independently and under pressure
• Resourceful and problem-solving ability
• Customer service-oriented
• Excellent interpersonal skills
• Outgoing and friendly personality