Restaurant Supervisor & Guest Experience Lead

ea recruitment pte. ltd.; Singapore; On-site; SGD 32,000 - 36,000; Full time

Benefits offered by this job

Incentive

Variable Bonus

Excellent Welfare & Benefits

Job summary

Well established Japanese F&B Company in Queenstown, Singapore is seeking a capable team leader to assist the Restaurant Manager in daily operations and guest service. You will greet guests, manage seating, and uphold high service standards across shifts.

Responsibilities include stock monitoring, coordinating staff, conducting pre-service briefings, and preparing daily reports for the Restaurant Manager. O Level+, 1–3 years in F&B management preferred; 5.5 working days.

Qualifications

• GCE O Level and above
• 1–3 years related experience in F&B managerial positions

Responsibilities

• Greet guests, assign seating, and ensure excellent customer service.
• Assist Restaurant Manager in daily operations and take charge in their absence.
• Address food-related complaints promptly with the Chef.
• Conduct team briefings before each service period.
• Build and maintain loyal customer relationships and database.
• Ensure cleanliness, upkeep of equipment, and proper restaurant setup.
• Monitor inventory levels and participate in monthly stocktakes.
• Assist in developing and implementing staff training programs.
• Prepare daily reports and update Restaurant Manager on operations.
• Perform other ad-hoc duties as assigned.

Skills

Customer service

Education

GCE O Level and above

Job description

Well established Japanese F&B Company in Queenstown, Singapore is seeking a capable team leader to assist the Restaurant Manager in daily operations and guest service. You will greet guests, manage seating, and uphold high service standards across shifts.

Responsibilities include stock monitoring, coordinating staff, conducting pre-service briefings, and preparing daily reports for the Restaurant Manager. O Level+, 1–3 years in F&B management preferred; 5.5 working days.