Restaurant Supervisor | Captain

STUTTGART BLACKFOREST PTE. LTD.; Singapore; On-site; SGD 27,000 - 38,000; Full time

Job summary

STUTTGART BLACKFOREST PTE. LTD. is seeking front-of-house staff to welcome guests warmly, deliver attentive service, and ensure a delightful dining experience.

You will perform quality checks, adhere to service SOPs, and help maintain cleanliness and safety standards. Staff are expected to maintain professional appearance and teamwork to ensure high customer satisfaction. Join our team to uphold hospitality excellence in a fast-paced environment, contributing to smooth pre-opening and closing

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer satisfaction by exceeding guest expectations.
• Deliver timely and friendly service to ensure diners have a delightful dining experience.
• Perform quality checks to ensure guests are enjoying meals and address any issues.

Job description

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.