Restaurant Operations Supervisor | Competitive Pay & Training

RASA ISTIMEWA RESTAURANT @ SAFRA JURONG PTE. LTD.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Meal discounts

Job summary

Rasa Istimewa Restaurant @ Safra Jurong Pte. Ltd. in Singapore seeks a capable Restaurant Supervisor to oversee day-to-day operations, manage staff, handle customer service, control stock, and ensure compliance with safety standards. This is a full-time role starting Nov/Dec 2026.

The successful candidate will be fluent in English and Chinese, familiar with POS systems, and able to generate monthly reports. The company offers a competitive salary, training opportunities, and meal discounts.

Qualifications

• Minimum 2 years' experience in a similar restaurant supervisor or management role.
• Good communication skills (oral & written).
• Well-versed with Restaurant POS, Tablets and Terminals for Online/App orders.
• Proficient in MS Office Tools & Adobe Office.
• Good command of English and Chinese to effectively communicate with customers & colleagues.
• Knowledge of food safety and hygiene regulations.
• Displays strong sense of integrity and professionalism in all aspects of work.
• Flexible and adaptable, able to work in a fast-paced environment.

Responsibilities

• Oversee the day-to-day operations including stock-taking, opening & closing.
• Provide excellent customer service and build great customer relations.
• Resolve customer complaints professionally and take appropriate corrective actions for service recovery.
• Document and file expenses and supplier invoices.
• Assist in providing monthly sales reports to monitor store performance.
• Assist in optimizing the revenue and overall profitability of the Restaurant.
• Assist with training, motivation and discipline of all front-of-house employees through ongoing performance appraisals.
• Ensure strict employee compliance to company's SOPs, sanitation and safety standards.
• Facilitate compliance with legislative and regulatory requirements including renewal of licenses (i.e. MUIS, SFA).
• Confer & negotiate packages to potential wedding or corporate event clients.

Skills

Communication skills

Staff supervision

Customer service

English and Chinese

Food safety knowledge

Integrity and professionalism

Flexibility

Fast-paced environment

Tools

Restaurant POS

Tablets/order terminals

MS Office & Adobe

Job description

Rasa Istimewa Restaurant @ Safra Jurong Pte. Ltd. in Singapore seeks a capable Restaurant Supervisor to oversee day-to-day operations, manage staff, handle customer service, control stock, and ensure compliance with safety standards. This is a full-time role starting Nov/Dec 2026.

The successful candidate will be fluent in English and Chinese, familiar with POS systems, and able to generate monthly reports. The company offers a competitive salary, training opportunities, and meal discounts.