Restaurant Operations Manager – Service & Standards

BESTPRICE PTE. LTD.; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

BESTPRICE PTE. LTD. is seeking a Restaurant Manager to oversee daily operations, lead staff, and ensure top-tier customer service in a fast-paced setting. You will monitor quality, manage schedules, and coordinate with kitchen and management to drive revenue and compliance.

The role emphasizes teamwork, training, and reporting, with a focus on hygiene, safety, and supplier coordination to maintain consistent standards across the restaurant.

Responsibilities

• Manage daily restaurant operations.
• Supervise and guide all restaurant staff.
• Ensure excellent customer service.
• Monitor food quality and service standards.
• Handle customer complaints and feedback.
• Manage staff schedules, attendance, and duties.
• Monitor sales, expenses, and daily revenue.
• Check stock and coordinate with suppliers.
• Ensure cleanliness, hygiene, and safety standards.
• Train and motivate staff.
• Prepare daily and monthly reports.
• Coordinate with kitchen, sales, accounts, and management teams.

Skills

Staff management

Operations management

Customer service

Scheduling

Budgeting

Cost control

Vendor coordination

Reporting

Staff training

Food quality

Job description

BESTPRICE PTE. LTD. is seeking a Restaurant Manager to oversee daily operations, lead staff, and ensure top-tier customer service in a fast-paced setting. You will monitor quality, manage schedules, and coordinate with kitchen and management to drive revenue and compliance.

The role emphasizes teamwork, training, and reporting, with a focus on hygiene, safety, and supplier coordination to maintain consistent standards across the restaurant.