Restaurant Operations Leader (Growth & Guest Experience)

VIOLET OON INC. PTE. LTD.; Singapore; On-site; SGD 42,000 - 54,000; Full time

Benefits offered by this job

Birthday treat

Performance rewards

Staff meals

Uniforms reimbursement

Night transport provided

Career growth opportunities

Education support

Employee assistance program

Discounts on company products/services

Team-building activities

Job summary

VIOLET OON INC. PTE. LTD. is seeking a Restaurant Operations Manager to oversee daily operations, supervise staff, and drive sales and guest satisfaction. You will manage budgets, scheduling, and cross-department coordination to deliver high-quality service.

The role requires a minimum of five years in F&B/restaurant management, strong leadership, and the ability to thrive in a fast-paced environment. Growth opportunities and comprehensive perks accompany the position.

Qualifications

• 5+ years of working experience in the related field.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

Responsibilities

• Control labour cost and monitor operating expenses to meet budget.
• Supervise staff and team; conduct daily staff briefing and share information.
• Coach and motivate the team to maintain high morale and productivity.
• Plan weekly duty roster and assign staff for daily operations.
• Ensure standard operating procedures are followed and daily tasks are completed.
• Coordinate with purchaser for stock orders and maintain stock levels.
• Coordinate with Chef on group bookings and ensure smooth service flow.
• Lead in customer service to minimize lapses and handle complaints professionally.

Skills

Leadership

Sales techniques

Customer service

Teamwork

Under pressure

Professional demeanor

Adaptability

Job description

VIOLET OON INC. PTE. LTD. is seeking a Restaurant Operations Manager to oversee daily operations, supervise staff, and drive sales and guest satisfaction. You will manage budgets, scheduling, and cross-department coordination to deliver high-quality service.

The role requires a minimum of five years in F&B/restaurant management, strong leadership, and the ability to thrive in a fast-paced environment. Growth opportunities and comprehensive perks accompany the position.