Restaurant Operations Leader

gayatri pte. ltd.; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

gayatri pte. ltd. in Singapore seeks an experienced restaurant operations supervisor to oversee opening, closing and service, ensuring adherence to procedures at all times.

You will work with chefs to develop menus, monitor inventory, and manage daily cash receipts while maintaining high standards of health, safety and hygiene. The role requires training staff on customer service, handling complaints courteously, and preparing operations reports for the Director.

Responsibilities

• To ensure the restaurant operation (opening, closing and service) is operated in line with procedures, present to regularly open up and close up the restaurant at all times.
• Oversees restaurant operation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Estimates food and beverage costs.
• Manages inventory and purchases food and supplies.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.
• Collaborates with chefs to develop appetizing menus.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the Director.
• Train new and current employees on proper customer service practices
• Performs other duties as assigned.

Job description

gayatri pte. ltd. in Singapore seeks an experienced restaurant operations supervisor to oversee opening, closing and service, ensuring adherence to procedures at all times.

You will work with chefs to develop menus, monitor inventory, and manage daily cash receipts while maintaining high standards of health, safety and hygiene. The role requires training staff on customer service, handling complaints courteously, and preparing operations reports for the Director.