Restaurant Operations Lead

MEI XIANG PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

MEI XIANG PTE. LTD. in Singapore is seeking an experienced restaurant supervisor to oversee daily operations and ensure smooth service. You will lead and motivate staff, manage scheduling, and uphold high standards of food quality and safety.

The role requires strong leadership, excellent communication, and the ability to work under pressure, including weekends and public holidays. You will contribute to profitability by controlling costs and implementing SOPs, reporting to management.

Qualifications

• Minimum 2–3 years of relevant experience in restaurant or F&B operations.
• Previous supervisory or managerial experience preferred.
• Strong leadership, communication, and interpersonal skills.
• Good knowledge of food safety, hygiene, and F&B operational standards.
• Ability to manage staff scheduling, inventory, and daily operations independently.
• Strong problem-solving skills and ability to work under pressure.
• Customer-oriented with a positive attitude.
• Willingness to work shifts, weekends, and public holidays when required.

Responsibilities

• Oversee daily restaurant operations to ensure smooth service.
• Supervise, lead, and motivate staff to maintain high standards of customer service.
• Manage staff scheduling, attendance, and manpower allocation.
• Monitor food quality, preparation standards, and consistency.
• Ensure compliance with food safety, hygiene, and workplace safety regulations.
• Manage inventory, stock control, and ordering of food supplies.
• Monitor sales performance, operational costs, and wastage to maximise profitability.
• Handle customer feedback, complaints, and service recovery professionally.
• Train new employees and provide ongoing coaching to existing staff.
• Ensure the restaurant is clean, organised, and properly maintained.
• Implement and maintain standard operating procedures (SOPs).
• Prepare operational reports and provide regular updates to management.
• Support business development initiatives and continuous operational improvements.

Skills

Leadership

Communication

Interpersonal skills

People management

Problem-solving

Job description

MEI XIANG PTE. LTD. in Singapore is seeking an experienced restaurant supervisor to oversee daily operations and ensure smooth service. You will lead and motivate staff, manage scheduling, and uphold high standards of food quality and safety.

The role requires strong leadership, excellent communication, and the ability to work under pressure, including weekends and public holidays. You will contribute to profitability by controlling costs and implementing SOPs, reporting to management.